October 16, 2020 · review of Hopkins Air Conditioning
Hopkins is always very responsive if issues arise. Office staff is quick to return calls and field technicians are friendly and timely. Work is completed at a high level.
Response from the owner · February 5, 2021
Thank you for taking the time to leave a 5 star review. We are glad we met your expectations!
Reinaldo Lugo
November 6, 2025
Gazi came out today and, as expected, was very professional. He shared his extensive knowledge with me of my AC system and how it works, which impressed me. And he was quite personable as he explained things to me, so much so that I can now explain it to my wife who needs to understand these things too. I'd be very happy to have Gazi return next time and will ask for him.
Response from the owner · January 10, 2025
Thank you for your feedback
Angela Pace
January 23, 2025
We had excellent customer service from Zachary. He was very professional, knowledgeable and very informative.
Response from the owner · January 24, 2025
Thank you for a feedback. We are happy to hear. Zach has met your expectations.
Laura Titus
March 25, 2024
Our AC broke down on a Sunday. We called first thing Monday morning and a technician was there by the afternoon. It was determined Tuesday that we would need to by a new unit and on Wednesday it was installed! The technician were nice, practical and knowledgable. We look forward to working with them in the future.
Response from the owner · April 4, 2024
Thank you for feedback. We are happy to hear our team has met your expectations.
Holly Harris
October 4, 2025
Service associate was quick ,courteous and very thorough.
Response from the owner · October 6, 2025
Thank you so much for your great feedback, Holly! We’re glad to hear that our service associate provided quick, courteous, and thorough service. We look forward to serving you again in the future.