“Regular 6 month maintenance service call. Everything went smoothly and well. Rep was knowledgeable and let me know that my system is working well. Replaced The 2 ultraviolet lights which are expensive but worthwhile keeping everything clean”
What customers talk about
Professionalism & Conduct
Technical Knowledge & Expertise
Courtesy & Friendliness
Communication & Updates
Browse reviews by topic
See all topicsTechnician Quality & Expertise
99.6% positive461 reviews
Reviews discussing technician quality & expertise.
Overall Service Quality
99.1% positive326 reviews
Reviews discussing overall service quality.
Maintenance Services
96.1% positive155 reviews
Reviews discussing maintenance services.
AC Repair & Diagnostics
95.8% positive142 reviews
Reviews discussing ac repair & diagnostics.
Customer Satisfaction & Loyalty
97.1% positive140 reviews
Reviews discussing customer satisfaction & loyalty.
Technician Professionalism
100% positive134 reviews
Reviews discussing technician professionalism.
Recent reviews
See all 1,086Vickie Solomon
I have to revise my prior review.<br>Something has changed at Hopkins.<br>I've had numerous problems with the system they installed, and despite countless requests, I cannot get a service manager to return my calls to discuss the problem.<br>Its time for me to find another company that is more responsive.<br>Jeff Solomon
Glenn Dollinger
Excellent service and Eric was very informative
Cheryl Fatnassi
Hopkins team are always very responsive and great to work with!
Theresa Peak
Eric was on time and very professional. Got the job done and AC working like new.
golfghoul7
great professional service, on time, promises kept , liked their professional service so much we got their service contract renewed
Response from owner
February 25, 2023
Kerry McDermott
Exceptional from the moment we met up with Miguel to installation.
Employee reviews
See allContact
Tell us what you need and Hopkins Air Conditioning will get back to you.
- Phone
- +1-561-656-4870
- Address
- 5403 N Haverhill Rd #231
West Palm Beach, FL 33407 - Service area
- West Palm Beach · Palm Beach Gardens · Riviera Beach · Lake Worth · Greenacres · Palm Springs · Wellington · Royal Palm Beach · Boynton Beach · Delray Beach · Jupiter · Boca Raton