“Regular 6 month maintenance service call. Everything went smoothly and well. Rep was knowledgeable and let me know that my system is working well. Replaced The 2 ultraviolet lights which are expensive but worthwhile keeping everything clean”
What customers talk about
Professionalism & Conduct
Technical Knowledge & Expertise
Courtesy & Friendliness
Communication & Updates
Browse reviews by topic
See all topicsTechnician Quality & Professionalism
99.1% positive536 reviews
Reviews discussing technician quality & professionalism.
Overall Service Quality
100% positive326 reviews
Reviews discussing overall service quality.
AC Maintenance & Tune-Up
98.5% positive134 reviews
Reviews discussing ac maintenance & tune-up.
AC Repair & Diagnostics
96.9% positive130 reviews
Reviews discussing ac repair & diagnostics.
Punctuality & Responsiveness
100% positive110 reviews
Reviews discussing punctuality & responsiveness.
AC Installation & Replacement
96.3% positive81 reviews
Reviews discussing ac installation & replacement.
Recent reviews
See all 1,001e
Excellent knowledge and information Thank you
Theresa Maia
Leart did an amazing job on the A/C maintenance. Very professional and thorough.
Response from owner
December 24, 2025
Quang Nguyen
Invoice disapproved. This is the worst $129 that I spent for the diagnostic of the AC. I have no report of how the system works? any freon in the system? And without any evidence of leaking, the company want to charge me $3900 to replace the coil etc ... no testing is done at all. Thank you but no thanks. PS. The system is 5 years old and still under warranty and they don't even care to check if the parts is free or not. PSS. I called another company (Polar Comfort of Lake Worth). They came and confirm that there is no leaks. No freon lost. Home temperature is at 76 which is normal for FL in May. The invoice is sent by HouseCall Pro ... Not sure where the scammer is in this case ...
Response from owner
June 3, 2026
Ellie Awad
Miguel was very professional and worked diligently to clean the unit inside and outside He did a great job while explaining other things I might consider in the future.
Response from owner
November 27, 2025
Catherine Freed
Donat, the service technician was wonderful. He explained everything he was doing what he was checking and why. He was a very nice young man. He was very knowledgeable and very kind. I’m purchasing a new system from Hopkins and I look forward to a long business relationship with them.
Yin Phuong
No written review
Response from owner
December 31, 2025
Employee reviews
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Tell us what you need and Hopkins Air Conditioning will get back to you.
- Phone
- +1-561-656-4870
- Address
- 5403 N Haverhill Rd #231
West Palm Beach, FL 33407 - Service area
- West Palm Beach · Palm Beach Gardens · Riviera Beach · Lake Worth · Greenacres · Palm Springs · Wellington · Royal Palm Beach · Boynton Beach · Delray Beach · Jupiter · Boca Raton