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Topic

Technician Professionalism

100% positive

Across 1086 reviews of Hopkins Air Conditioning in West Palm Beach, FL, technician professionalism appears in 134 reviews (100% positive), from 2025-02-06 through 2026-09-29.


Key findings

  • Technician Professionalism mentioned in 134 of 1086 reviews (12.3%)

  • 100% of Technician Professionalism reviews are 4 or 5 stars

  • Average rating in Technician Professionalism reviews: 5★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    97%130 mentions
  • Courtesy & Friendliness

    43%57 mentions
  • Communication & Updates

    30%40 mentions
  • Technical Knowledge & Expertise

    26%35 mentions
  • Punctuality & On-Time Service

    24%32 mentions
  • Cleanliness & Tidiness

    17%23 mentions

Reviews mentioning technician professionalism

September 28, 2026

golfghoul7

great professional service, on time, promises kept , liked their professional service so much we got their service contract renewed

Response from owner

Thank you for your feedback!

February 25, 2023

September 22, 2026

Linda Laverty

Excellent service. Explained in detail the work that needed to.be done. Very professional.

Response from owner

Thank you so much for your wonderful feedback, Linda! We're glad to hear that our team provided excellent service and explained the work in detail, and we appreciate your recognition of our professionalism at Hopkins Air Conditioning.

April 5, 2026

September 19, 2026

Joe Testa

On time and professional. Explaine problem and solution well

September 8, 2026

Margarita Salas

Great work. Very professional.

Response from owner

Thank you for your feedback!

April 23, 2025

August 31, 2026

Oscar Gonzalez

Excellent workmanship and quality. I've dealt with 5 different people and all very professional.<br>Customer service is top notch.

August 26, 2026

Johnny O'Connell

Very punctual, communicative, professional, and clean. The delivered exactly what they promised.

August 19, 2026

Pam Grabowski

Ramjiez was such a pleasure to work with. Had a smile on his face the entire time and really took the time to make sure everything was in order.

August 17, 2026

Annie Minor

Very professional and accommodating.

Response from owner

Thank you so much for your wonderful feedback, Annie! We're glad to hear that Ervine was able to resolve the issue quickly and effectively, leaving you with a satisfying experience. Don’t hesitate to reach out if you need anything in the future; we’re always here to help!

September 29, 2025

August 10, 2026

Todd Everly

I wanted to take a moment to share how completely satisfied we were with the services provided by Hopkins Air. From start to finish, their team was professional, responsive, knowledgeable, and made the entire process smooth and painless.<br><br>Everything was handled exactly as promised, communication was excellent, and the project was completed with the level of quality and attention to detail you hope for when hiring a contractor. It was refreshing to work with a company that simply did what they said they were going to do and made the experience easy from beginning to end.<br><br>We would absolutely recommend Hopkins Air to anyone looking for a dependable, professional company that will get the job done right without unnecessary headaches or complications.<br><br>Thank you to the entire Hopkins Air team for a job well done. We would not hesitate to use you again or recommend you to others.

August 7, 2026

Kimberly Martin

Very professional and knowledgeable!!

August 5, 2026

David Kinberg

Honest, Professional, explained everything

July 28, 2026

Maria Del Rosario Quijano Peñuela

Muy buen servicio, puntualidad y profesionalidad

July 22, 2026

Ruth Sabo

The guys did a great did a great job!! I am extremely pleased with their work and cleanup and how pleasant they are.

Response from owner

Thank you for your feedback!

June 27, 2023

July 17, 2026

Gina Soto

Great work with the maintenance of my Ac<br>Everything worked perfectly and my ac working perfect the worker was professional he advised me to replace some things from my unit and he was right my house is very cold thank you!

July 13, 2026

Lou Azus

Have been using Hopkins since we have been living here . The service has been top drawer, both responsive and professional. As usual they demonstrated the professional expertise that we have come to expect from Hopkins Air.

Response from owner

Thank you for your 5 star review.

February 6, 2021

July 7, 2026

paul rinehart

very professional and knowledgeable huge improvement over other hvac companies in PB

Response from owner

Thank you so much for your great feedback, Paul! We’re glad to hear that you found our team professional and knowledgeable, and we look forward to working with you again whenever you need our services.

August 26, 2025

June 3, 2026

Ellie Awad

Miguel was very professional and worked diligently to clean the unit inside and outside He did a great job while explaining other things I might consider in the future.

Response from owner

Thank you so much for your fantastic feedback, Ellie! We're glad to hear that Neslan and Alexander provided professional service, and we appreciate your recognition of their efforts in both repairs and cleanup.

November 27, 2025

June 1, 2026

donnie

As always. .all the technicians are very professional and courteous. Would definitely recommend them. Thanks again.

Response from owner

Thank you for taking the time to leave a 5 star review. We are glad we met your expectations!

February 5, 2021

June 1, 2026

Dennis Gallon

Very focused and professional.

Response from owner

Thank you so much for your 5-star rating, Dennis! We're glad to hear you were satisfied with our services and look forward to serving you again in the future.

December 24, 2025

May 25, 2026

David Anderson

Professional and knowledgeable service.

Response from owner

Thank you for your feedback

July 1, 2024

May 23, 2026

Barbara Stahlbaum

Arrived on time. Friendly and knowledgeable.

Response from owner

Thank you so much for your wonderful feedback, Barbara! We’re glad to hear that our team arrived on time and provided friendly, knowledgeable service. We look forward to serving you again at Hopkins Air Conditioning!

January 19, 2026

May 22, 2026

Maria Mehaffy

Technician was very nice, explained what the maintenance plan included, & let us know as well as showed us the problem & how to solve it. Was neat as well. Not messy.

Response from owner

Thank you for your feedback.

July 30, 2024

May 19, 2026

Jeff Cline

Very professional and polite

Response from owner

Thank you so much for your wonderful feedback, Jeff! We're glad to hear that you found our team professional and polite, and we look forward to serving you again at Hopkins Air Conditioning!

December 23, 2025

May 18, 2026

Patrick Thompson

The Technician was on time and took time to explain the process he was about to undertake. He involved me in the process and asked if I had any questions throughout the maintenance project. I really appreciate his expertise and patience during the process.

Response from owner

Thank you so much for your wonderful feedback, Patrick! We're glad to hear that our technician was not only on time but also took the time to explain the process and involve you throughout the maintenance project. Your appreciation for his expertise and patience means a lot to us, and we look forward to serving you again at Hopkins Air Conditioning!

May 19, 2026

May 18, 2026

Nic Slabbert

Friendly, professional and affordable

Response from owner

Thank you so much for your wonderful feedback, Nic! We're glad to hear that you found our services friendly, professional, and affordable. We appreciate your support and look forward to serving you again at Hopkins Air Conditioning!

May 18, 2026

May 11, 2026

Lynn Sharon

Nice job through professional

Response from owner

Thank you so much for your wonderful feedback, Lynn! We're glad to hear that you found our team to be professional, and we truly appreciate your support at Hopkins Air Conditioning.

May 12, 2026

May 9, 2026

Shannon Bandoblu

Gabriel was very professional and helpful.

Response from owner

Thank you for your feedback!

May 31, 2023

May 9, 2026

Greg Horton

on-time. friendly. courteous. efficient. First class

Response from owner

Thank you for your feedback!

January 5, 2023

May 8, 2026

Betty Carter

Hopkins was completely professional as always. Been using them for years and will continue to be with them always.

Response from owner

Thank you for your feedback

July 1, 2024

May 7, 2026

Coral Kimball

I had a great service call. I appreciate their loyalty to their customers and their employees professionalism.

Response from owner

Thank you for your feedback.

September 13, 2023

May 4, 2026

Judi Braman

The quality and service of their products and professionalism wins my support. Hard to find this anymore.

Response from owner

Thank you for your feedback!

November 5, 2023

May 4, 2026

Ellen Archambault

Able to come out on a Sunday and very efficient and courteous . Right on time! Thankful

Response from owner

Thank you for your feedback.

May 6, 2024

April 29, 2026

Laurel Bledsoe

Gazi always a professional!

Response from owner

Thank you for your 5 star review! We are glad to hear our company has met your expectations!

October 7, 2022

April 19, 2026

Judy G

Ramniez arrived on a Sunday afternoon to clean the AC units. He was friendly, efficient and wore booties over his shoes without any prompts to do so, huge bonus points!! Best of all, today’s visit was free, as part of our service contract. I highly recommend this business for being timely, caring, honest and fair.

Response from owner

Thank you so much for your wonderful feedback, Judy! We're glad to hear that Ramniez provided you with friendly and efficient service, and we appreciate your recognition of his attention to detail. Your high recommendation means a lot to us, and we look forward to serving you again at Hopkins Air Conditioning!

April 20, 2026

April 16, 2026

Mike Headrick

Tech was very professional and accommodating.

Response from owner

Thank you for your feedback.

October 12, 2024

April 13, 2026

Island- Shugah

I am so grateful to Hopkins Air and it's professional service members. I keep a maintaince package with Hpokins Air and my home is all the better for it.

Response from owner

Thank you for your fantastic feedback! We’re glad to hear about your positive experience and are grateful for your continued trust in Hopkins Air Conditioning for your AC needs. We look forward to continuing to provide you with excellent service whenever you need us!

September 8, 2025

April 10, 2026

Alex De Coninck

Always great experience with this company Installed new ac united. Rebuild ac closet. Left everything clean and spotless. Questions were answers professional. Great installer team.

Response from owner

Thank you for your feedback.

November 3, 2024

April 9, 2026

Gloria Brand

Professional! Very thorough work. Exactly on time. Very happy

Response from owner

Thank you for your feedback!

October 16, 2023

April 7, 2026

todd stahl

Great prompt service. Great communication. Very professional. Trust completely. Thanks.

Response from owner

Thank you for your feedback.

January 29, 2024

April 7, 2026

bruce berman

Very professional, knowledgeable and caring in every aspect.

Response from owner

Thank you so much for your wonderful feedback, Bruce! We’re glad to hear you found our team to be professional, knowledgeable, and caring in every aspect of your experience with Hopkins Air Conditioning.

November 26, 2025

April 6, 2026

Jose Perez

Tech was very professional and did an excellent job. Very informative, respectful, knowledgeable and most of all, he took pride in his work.

Response from owner

Thank you for your feedback!

May 10, 2023

April 6, 2026

Gary Jensen

Andres and Junior were awesome. Professional, Clean and courteous.

Response from owner

Thank you so much for the 5-star rating, Gary! We’re glad to hear you were happy with our services and look forward to serving you again in the future.

August 29, 2025

April 2, 2026

Sallie Giordano

Technician came and gave an honest assessment of the problem. Did not try to give a hard sell and was courteous, prompt and helpful!

Response from owner

Thank you so much for your wonderful feedback, Sallie! We're glad to hear that our technician provided an honest assessment and was courteous and helpful during your visit at Hopkins Air Conditioning.

April 5, 2026

April 2, 2026

Ariel

Elite Professionalism in Every Way

Response from owner

Thank you so much for your wonderful feedback, Ariel! We're glad to hear you experienced elite professionalism from our team, and we look forward to serving you again at Hopkins Air Conditioning.

April 5, 2026

March 31, 2026

Abc Cuenta

Ramniez is very knowledgeable and professional. Thank you

Response from owner

Thank you for your feedback.

January 24, 2025

March 30, 2026

Ron Shafer

Arrived on time, worked efficiently, and cleaned up upon completion of the work. Also wasn't "pushy" in terms of us taking steps to retify a potential health problem with our A/C unit.

Response from owner

Thank you for your feedback!

May 24, 2024

March 17, 2026

Larry Rubin

John was exceptional in explaining work that was done and the detail of the work performed Scott was very thorough and professional I have been a customer for 18 years for installation, maintenance and repairs. Hopkins A/C is professional, reliable and honest. What more could you want?👍

Response from owner

Were glad to hear John provided you with 5 Star Service.

October 4, 2020

March 16, 2026

Mary Loftis

On time, professional and this is my fourth year with this company with a contract. Always available.

Response from owner

Thank you for your feedback.

May 6, 2024

March 12, 2026

Jimmy Stephens

Fantastic service and extremely knowledgeable and highly professional and highly qualified. A total asset to your company

Response from owner

Thank you for your feedback

December 7, 2024

March 10, 2026

Georges Jarjoura

Very efficient, knowledgeable and nice people.

Response from owner

Thank you for your feedback!

May 25, 2023

March 7, 2026

Colandra Burrows

I meet with Colson on a Monday and my HVAC unit was installed on Wednesday. Colson was very professional knowledgeable, available and responsive to all of my questions and concerns. I received quotes from several different companies and they beat and exceeded my expectations. The great service didn’t just end with Colson, the HVAC installers arrived on time, explained everything pertaining to the job in details and walked me through the project every step of the way. The work area was left spotless. I was so impressed when the installer took the time to remove his shoes before entering inside my home. Hopkins air is the way to go for all of your HVAC needs.

Response from owner

Thank you so much for your wonderful feedback, Colandra! We’re glad to hear that Colson provided you with professional and responsive service, and we appreciate your recognition of our installers for their attention to detail and care in your home.

March 9, 2026

March 5, 2026

Doreen Spinelli

Courteous and professional. Took the time to explain everything clear clearly.

Response from owner

Thank you so much for the 5-star rating, Doreen! We're glad to hear you were happy with our services and look forward to assisting you again in the future.

July 31, 2025

March 4, 2026

Drew Wright

David and Miguel were awesome…. These guys were on time, courteous and professional.

Response from owner

Thank you for your feedback.

September 5, 2023

March 3, 2026

Andi Miller

Jonah was a gentleman and very thorough

Response from owner

Thank you for your feedback!

August 14, 2023

February 27, 2026

Miguel Gances

Excellent technical service, very professional

Response from owner

Thank you for your five star review.

April 10, 2023

February 23, 2026

Joyce Lehnert

I highly recommend Hopkins Air Conditioning.My ac unit broke on Tuesday night n they came right over. I needed a new ac unit and they came on Wednesday and installed a new one. On Wednesday the installation manager came over to inspect the installation. All of their techs were very professional, courteous,and knowledgeable. They went above n beyond. You guys are awesome. Thank you so much.⭐⭐⭐⭐⭐

Response from owner

Thank you for your 5 star review! We are glad to hear our team met your expectations!

May 9, 2022

February 17, 2026

Ed Doolan

Their servicemen were both courteous and professional in the performance of their duties.Great job by James

Response from owner

Ed, We really appreciate you sharing your experience. Thank you for your business.

January 8, 2020

February 16, 2026

Roberto Bohrer

Andres and Yadian did excellent job installing my new hvac system.They were thorough, made sure I understood the controls functions , communicated well and after finished , left the place spotless. I’m very pleased the work they have done. Roberto Bohrer

Response from owner

Thank you so much for your wonderful feedback, Roberto! We're glad to hear that Andres and Yadian provided thorough and excellent service, and we appreciate your satisfaction with their work at Hopkins Air Conditioning!

February 17, 2026

February 16, 2026

Jay Gerlitz

I was very impressed with the professionalism of Ghazi. Highly recommended to anyone that has issues with their AC unit. Very patient and personable.

Response from owner

We’re always grateful when customers like you take the time to provide feedback. Your comments and suggestions are highly valued and help us to improve the quality of our service.

June 12, 2024

February 3, 2026

Scott M

Great job and would recommend. Excellent communication and very clean. Very professional service A 1 service.

Response from owner

Thank you for feedback

August 3, 2024

February 2, 2026

stan levin

Competent, professional, understanding and courteous!!

Response from owner

Thank you so much for your wonderful feedback, Stan! We’re glad to hear that you found our team to be competent, professional, understanding, and courteous, and we look forward to serving you again at Hopkins Air Conditioning!

February 4, 2026

February 2, 2026

Michael Firsel

Technician showed up as scheduled. He was extremely professional, thorough, and friendly. He explained everything he did in detail and served us with a smile. This is the best experience I have had with a service technician since I bought my first home 53 years ago.

Response from owner

Thank you for your feedback.

January 24, 2025

January 28, 2026

John DeMartino

Ervine and Rich(Service Manager) came out as scheduled, diagnosed our issue and resolved it. They are both very professional. Could not be more pleased with the service we receive from Hopkins!

Response from owner

Thank you so much for your wonderful feedback, John! We’re glad to hear that Ervine and Rich provided you with professional service and resolved your issue. We appreciate your support at Hopkins Air Conditioning!

January 31, 2026

January 27, 2026

Frank DiLascia

Technician was professional & informant with issues! Prices seem high but service is good!

Response from owner

Thank you so much for your wonderful feedback, Frank! We’re glad to hear that our technician provided professional service and informative insights, and we appreciate your support as we strive to deliver excellent service at Hopkins Air Conditioning!

December 12, 2025

January 26, 2026

Cheryl Fatnassi

We needed A/C installed in a short time period and they had it in within 2 days. They cleaned up everything and were incredibly easy to work with!

Response from owner

Thank you for your feedback

April 4, 2024

January 21, 2026

Master Tech Security camera

Technician super awesome, very professional

Response from owner

Thank you so much for your wonderful feedback, Master Tech Security camera! We're glad to hear that our technician was super awesome and very professional, and we look forward to serving you again at Hopkins Air Conditioning!

January 22, 2026

January 20, 2026

Carol

Detailed and professional service.

Response from owner

Thank you for your feedback.

December 5, 2023

January 17, 2026

Jean Smith

Responded to emergency situation (a/c failure) on a Holiday weekend. Were very professional and a joy to work with throughout the entire process. I would highly recommend them.

Response from owner

Thank you for your feedback!

July 3, 2023

January 16, 2026

Paulette Coronato

Dependable, professional and courteous! Hopkins has always provided the best service for repairs and maintenance programs. We highly recommend them.

Response from owner

Thank you so much for your wonderful feedback, Paulette! We’re glad to hear that you find our service dependable and professional, and we appreciate your high recommendation of Hopkins Air Conditioning!

January 19, 2026

January 15, 2026

Kenneth Brown

Highly recommended. Very reliable, always on time, very professional. Armando was very nice, and respected our property.

Response from owner

Thank you for your five star review.

January 3, 2024

January 8, 2026

Denise Serls

Great response. Professional and knowledgeable and personable. Timely and explicit in their findings. Fair pricing. Very personable yet professional technician. Listened and responded accordingly.

Response from owner

Thanks for taking the time to leave us a review. It is greatly appreciated.

November 6, 2020

December 24, 2025

renee taylor

Very Professional - The Service Person had good communication skills, explaining what was needed into b repaired in my AC.

Response from owner

Thank you for your feedback!

June 11, 2022

December 23, 2025

Barbara Guinet

Very professional from beginning to end. Highly recommend.

Response from owner

Thank you so much for your wonderful feedback, Barbara! We’re glad to hear that you found our service professional from beginning to end, and we truly appreciate your high recommendation of Hopkins Air Conditioning.

December 23, 2025

December 20, 2025

Ulises Fernandez-Miro

very efficient and professional. Good job!

Response from owner

Thank you so much for your wonderful feedback, Ulises! We're glad to hear that you found our service efficient and professional, and we appreciate your support at Hopkins Air Conditioning.

December 22, 2025

December 17, 2025

Marie Roth

Very polite, professional and effective! Great communication very pleased with this service.

Response from owner

Thank you so much for your wonderful feedback, Marie! We’re glad to hear you were pleased with our polite, professional service and great communication.

December 18, 2025

December 15, 2025

Eric S. Plaum

Professional all the way. Always on time or early. Work is excellent. Everything cleaned up before they leave

Response from owner

Thank you for your feedback!

May 19, 2023

December 12, 2025

Zoe Jones

I'm pleased with the quality of their service. Everyone I've dealt with is courteous and professional.

Response from owner

Thank you for the feedback!

October 26, 2023

December 11, 2025

Clare Walker

Very professional, friendly and efficient

Response from owner

Thank you so much for your wonderful feedback, Clare! We’re glad to hear you found our team professional, friendly, and efficient, and we look forward to serving you again!

December 12, 2025

December 10, 2025

Pearl

Thank you Eduan for all you do. You are very professional and patient. Thank you for taking the time to explain everything to me and the importance of having the suggested work done on my unit. I have been using Hopkins since 2016 and will continue to use them. Eduan Thank you again for your professionalism. You were very pleasant and honest.

Response from owner

Thank you for your feedback!

October 6, 2022

December 10, 2025

Neil Tannor

Miguel 3 was profesional and courteous.

Response from owner

Thank you so much for your kind words, Neil! We're glad to hear that Miguel provided you with professional and courteous service, and we appreciate your trust in us.

December 11, 2025

December 2, 2025

lenny s

Prompt and professional. Always feel better after they have been here. Great service as always.

Response from owner

Thank you for your feedback!

May 10, 2022

December 1, 2025

nortonimplants

Efficient, professional and on time!! I have no hesitation in recommending Hopkins Air Conditioning

Response from owner

Thank you for your feedback!

September 1, 2023

November 26, 2025

Margaret Hollander

Excellent service. Problem was repaired quickly. The service men were amazingly neat.

Response from owner

Thank you for your feedback

January 10, 2025

November 24, 2025

Joe Testa

Technician arrived on time and was very professional

Response from owner

Thank you for your feedback.

March 3, 2024

November 8, 2025

Mary Hammontree

Had a wonderful experience with our maintenance visit today! Very professional and polite. Truly appreciated the friendly and thoughtful way they inspected everything and told us what should be done to prevent any possible failures of our system. Hopkins Air is a good and reputable company you can trust!😀

Response from owner

Thank you so much for your wonderful feedback, Mary! We’re glad to hear you had a positive experience during your maintenance visit and appreciate your trust in Hopkins Air Conditioning!

November 10, 2025

November 3, 2025

James Liebler

Technician arrived on time (actually early!). He was courteous. He made recommendations without being pushy. He was professional. I would always recommend Hopkins!

Response from owner

Thank you so much for your wonderful feedback, James! We’re glad to hear that our technician provided professional service and that you would recommend Hopkins Air Conditioning!

November 4, 2025

October 29, 2025

garret stewart

Professional, courteous and all at a fair price.

Response from owner

Thank you so much for your wonderful feedback, Garret! We’re glad to hear you found our team professional and courteous, and we look forward to serving you again at Hopkins Air Conditioning!

October 30, 2025

October 29, 2025

Colleen Valle

Always professional & informative! Definitely recommend Hopkins to all my family & friends!

Response from owner

Thank you so much for your wonderful feedback, Colleen! We’re glad to hear you found our team professional and informative, and we appreciate your recommendation to family and friends!

October 30, 2025

October 27, 2025

Mark Mcandrew

Ramon was great! Took care of issues straight away and figured out a complex problem readily, and extremely professional!

Response from owner

Thank you for your feedback. We are happy to hear we were able to deliver 5 star customer service.

July 25, 2024

October 25, 2025

Jorge Chavez

Polite and professional service. No pushy salesmen, just professional technicians.

Response from owner

Thank you for your feedback!

May 19, 2023

October 21, 2025

Anthony

Honest, accommodating, knowledgeable, and professional. Simply, The Best!

Response from owner

Thank you so much for your fantastic feedback, Anthony! We’re glad to hear that you found our team honest, accommodating, knowledgeable, and professional. It inspires us to keep delivering the best at Hopkins Air Conditioning!

October 22, 2025

October 14, 2025

Juan Martinez

The technician was professional ,courteous, polite,knowledgeable and quickly diagnosed the problem with A/C fixed it effectively leaving the work area clean Good Job

Response from owner

Thank you for your feedback. We are happy to hear we were able to deliver 5 star customer service.

July 25, 2024

October 9, 2025

Christine Barrett

Update: HIGHLY Recommend. Had to get a new AC unit. Everyone was friendly and responsive and on time from Kathy and Joyce in the office to the installers Alonso and Johan (I think) were experienced and friendly and left my place spotless. I just switched to Hopkins and this was their first visit. Jasper was very professional and went above and beyond. He checked everything and explained anything I had questions about.

Response from owner

Thank you for your feedback!

June 27, 2023

October 7, 2025

Patti Kreusler Ceravolo

Beyond impressed with this company--over the top professionals--Thank You!!

Response from owner

Thank you for feedback

July 1, 2024

September 29, 2025

KATHY T

They came early to the appointment and did a great job. Pleasant serviceman and knowledgeable. Covered all the problems and were very polite.

Response from owner

Thank you for your feedback!

March 9, 2023

September 27, 2025

Laurie R.

Excellent customer service. Very professional and polite. Thank you, Gazi!

Response from owner

Thank you for feedback. We’re happy to hear. Gazi has met your expectations.

July 1, 2024

September 25, 2025

Joseph C

Excellent work done, the team was conscientious about the work they did and very respectful of my home.

Response from owner

Thank you for feedback

June 20, 2024

September 16, 2025

Jennifer Penning

Very professional, knowledgeable and responsive

Response from owner

Thank you so much for your kind words, Jennifer! We’re glad to hear that you found our team professional, knowledgeable, and responsive, and we look forward to serving you again in the future!

September 17, 2025

September 10, 2025

Linda Menendez

Very pleased with all aspects of Hopkins A/C. We have used them for several years. Techs are always polite & explains things completely. Office employees are very knowledgeable.

Response from owner

Thank you so much for your kind words, Linda! We’re glad to hear that our team has consistently provided you with polite service and thorough explanations over the years. We appreciate your continued trust and look forward to assisting you again whenever you need us!

September 12, 2025

August 18, 2025

Anne Kuhl

Great company! Very professional and easy to work with.

Response from owner

Thank you so much for your kind words, Anne! We’re glad to hear you found us professional and easy to work with, and we look forward to serving you again!

August 12, 2025

August 12, 2025

Kara Caplivski

Literally the best AC company in South Florida, and we have tried them all! All of their technicians are so sincere and professional. Grateful to finally have a AC company we trust.

Response from owner

Thank you so much for your kind words, Kara! We’re glad to hear that you trust us and appreciate the sincerity and professionalism of our technicians at Hopkins Air Conditioning. We look forward to serving you again in the future!

August 12, 2025

July 25, 2025

Stephen Lewis

Professional service . Tech was thorough and easy to explain the service details.

Response from owner

Thank you so much for your great feedback, Stephen! We're glad to hear our technician provided thorough service and clear explanations. We hope to work with you again in the future.

July 28, 2025

July 14, 2025

Claudia Arguello

Gazi was amazing! He is so pleasant, professional and knowledgeable! He was exceptional!

Response from owner

Thank you so much for your kind words, Claudia! We’re thrilled to hear that Gazi made such a positive impression with his professionalism and knowledge, and we look forward to serving you again!

July 15, 2025

July 9, 2025

Kristy Slivka

Hopkins Air provides professional and seamless experience! They were able to asses, quote, and replace our AC in two days! Everything was done flawlessly, thank you Yadian, Andres, Donat, & Mike for everything! True professionals 👏🏼 THANK YOU!

Response from owner

Thank you for your feedback!

August 14, 2023

July 2, 2025

Jessica Taylor

Professional, friendly, and explained thoroughly what the issue was and what we needed.

Response from owner

Thank you for the great review, Jessica! We’re delighted to hear that you found our team to be professional and thorough in addressing your needs. We look forward to assisting you again in the future!

July 3, 2025

June 20, 2025

Fernando Lambis

Wonderful and professional workers also great commercial sale, and fantastic service office , total 100% satisfaction

Response from owner

Thank you so much for your amazing feedback, Fernando! We’re thrilled to hear you had a fantastic experience with our team and appreciate your kind words about our service at Hopkins Air Conditioning!

June 20, 2025

June 19, 2025

Jose Marin

Very professional tech. He was on time and finished his work in a clean environment. I Would definitely recommend Gazi to do work for my family.

Response from owner

Thank you for the great feedback, Jose! We're thrilled to hear that Gazi's professionalism and attention to cleanliness made a positive impression, and we appreciate your recommendation to your family!

June 20, 2025

June 16, 2025

Douglas Hopkins

Very professional and reasonable

Response from owner

Thank you for your feedback!

May 24, 2024

June 11, 2025

Melissa Latorre

They are always so helpful and very professional

Response from owner

Thank you so much for your wonderful feedback, Melissa! We’re delighted to hear that you find our team helpful and professional, and we look forward to serving you again!

June 12, 2025

June 6, 2025

Laura

Very professional. Great service. Definitely recommend Technician does not lie to fix things that are not necessary as it happened to me with other companies. Extremely satisfied

Response from owner

Thank you for your 5 star review!

February 10, 2023

May 23, 2025

Michelle Johnson

Great service! The men who came were friendly and explained everything. Gazi and Rashid were the epitome of professionals!

Response from owner

Thank you for your feedback

June 6, 2025

May 19, 2025

Bruce Tissot

Efficient, Polite and performed a job well done

Response from owner

Thank you for taking the time to provide feedback on your recent experience with Hopkins Air Conditioning. We appreciate your business and look forward to serving you again soon.

June 4, 2024

May 19, 2025

Steven Becker

Seasonal Service for my A/C was through & professional!

Response from owner

Thank you for your feedback.

May 20, 2025

May 15, 2025

Cristina Ichi-Jezewski

Miguel, the technician was very detailed oriented, respectful and professional, very pleased with his service. It gives me peace of mind that Hopkins A/C comes and do the maintenance of my A/C unit twice a year.

Response from owner

Thank you for your feedback

November 15, 2024

May 10, 2025

Frank Vezer

Miguel 3 is Hard working, intelligent, kind, and very clean

Response from owner

Thank you for your feedback. We’re happy to hear. Miguel has met your expectations.

May 20, 2025

May 2, 2025

P & M

From sales, site assessment, scheduling to installation; the entire experience was seamless. Nelson and his assistant did a fantastic job with the 1 day install project. The entire team communicates on time and are very thorough in their work processes. The installation team left my house just as clean as when they arrived. I will definitely recommend this Company to my friends, family and neighbors. GREAT JOB! 👍🏼

Response from owner

Thank you for your feedback. We are happy to hear Nelson in our team has met your expectations.

August 28, 2023

April 27, 2025

Lew Weinkauf

Very courteous and professional. Prompt and at my house two hours early!

Response from owner

Thank you for your feedback

July 28, 2023

April 26, 2025

Andy Berger

Our technician was a true professional. Identified and resolved the problem. In all, a pleasant experience.

Response from owner

Thank you for feedback.

April 29, 2025

April 16, 2025

Have a Nice Day

Sophia was excellent, quick, curious and very clean. A pleasure to deal with

Response from owner

Thank you for your feedback.

April 23, 2025

April 14, 2025

Yosi Uzsinay

They’re great. Professional workmanship and courteous. I will continue to engage them for all my A/C needs.

Response from owner

Thank you for your feedback.

April 24, 2024

April 14, 2025

Dominique Darden

Gazi and Sophia were punctual, friendly and willing to answer any concerns. Very professional. Always welcomed to come back to service my home!

Response from owner

Thank you for your feedback. We’re happy to hear our team has met your expectations.

February 6, 2025

April 12, 2025

Tina Sweets

Today I had a 5ton Carrier AC unit installed by Hopkins AC company. The two guys who installed the unit were just fantastic. They were stellar in their work ethics. They took their time, cleaned the area…They were meticulous in how they installed my unit. I would recommend Hopkins AC company to anyone , if these are the kind of workers they will send out to do the job. Even the salesperson John came out to make sure everything was going smoothly, which was excellent customer service. This is a company with integrity. Kudos to the company/owner. Thank you so much for such a wonderful experience. Sweets🌻

Response from owner

Thank you for your feedback. We are happy to hear we were able to meet your expectations. Welcome to the Hopkins family.

April 23, 2025

April 10, 2025

Bette Howard

Brien and Cesar were an excellent team for installation of our new HVAC system. They explained every step along the way of the day-long process. In addition, they were very mindful of our home and the area in which they were working. When they finished, the area was spotless. In summary, on a scale of 1 - 10, we would rate them a 12!! Bette and Phil Howard

Response from owner

Thank you for your feedback. We are happy to hear our team has exceeded your expectations!

April 23, 2025

March 29, 2025

Sosha Zaretsky

Karel and Kevin were kind and professional, 5 stars!

Response from owner

Thank you for your feedback.

April 5, 2025

March 24, 2025

Vic Nee

Get professional service! 100% recommend John!!

Response from owner

Thank you for your feedback.

October 12, 2024

March 14, 2025

Allison Ross

I had the pleasure of having Sophia perform routine maintenance on my air conditioner and I couldn’t be more impressed with her service. She was incredibly knowledgeable and took the time to explain everything clearly, addressing all of my concerns and questions with patience and expertise. Sophia's hard work was evident throughout the entire process, and she went above and beyond the job requirements to ensure everything was running smoothly. Her professionalism and dedication truly exceeded my expectations. I highly recommend Sophia for any HVAC needs!

Response from owner

Thank you for your feedback. We’re happy to hear Sophia has met your expectations.

March 17, 2025

March 11, 2025

Jeanese Barriteau

From the receptionist to the technician , they were all very professional. I requested a technician on Saturday and he was here Sunday morning. Gazi is amazing! He was very helpful, knowledgeable and professional.

Response from owner

Thank you for your feedback.

July 18, 2024

March 10, 2025

Marcello Serrato

I am very thankful to the great team at Hopkins Air, everyone has been very professional and caring to my needs. I am signed up with their year maintenance and both my air conditioning units have been working perfectly. Thank you to Chad and his great team!

Response from owner

Thank you for your feedback. We’re happy to hear our team here at Hopkins has met your expectations.

November 5, 2023

March 10, 2025

Karen Solomon

Prompt and professional service I would highly recommend

Response from owner

Thank you for your feedback.

October 12, 2024

March 10, 2025

Anthony Mileo

Zachary was a pleasure to work with Professional

Response from owner

Thank you for your feedback.

February 19, 2025

March 7, 2025

Bob Keller

Professional and courteous

Response from owner

Thanks for the 5 stars.

August 23, 2020

February 23, 2025

Denise Burgess

Miguel was very pleasant, informative, And very thorough!

Response from owner

Thank you for a feedback.

March 5, 2025

February 12, 2025

Richard Piluso

Great company. All staff and technicians are courteous, professional and make the vendor/customer experience easy and professional. Highly recommend.

Response from owner

Thank you for your 5 star review!

February 10, 2023

February 7, 2025

Jennifer Lourie

Hopkins shows up on time and on budget. They are highly responsive and extremely knowledgeable and professional.

Response from owner

Thank you for taking the time to provide feedback on your recent experience with Hopkins Air Conditioning. We appreciate your business and look forward to serving you again soon.

June 4, 2024