Todd Everly
I wanted to take a moment to share how completely satisfied we were with the services provided by Hopkins Air. From start to finish, their team was professional, responsive, knowledgeable, and made the entire process smooth and painless.<br><br>Everything was handled exactly as promised, communication was excellent, and the project was completed with the level of quality and attention to detail you hope for when hiring a contractor. It was refreshing to work with a company that simply did what they said they were going to do and made the experience easy from beginning to end.<br><br>We would absolutely recommend Hopkins Air to anyone looking for a dependable, professional company that will get the job done right without unnecessary headaches or complications.<br><br>Thank you to the entire Hopkins Air team for a job well done. We would not hesitate to use you again or recommend you to others.
Other reviews
Michael Graham
Update #2, they told me they installed a 3 ton which was same size as last unit, however they installed a 3.5 ton and the vents/ducts need to be rebuilt before and after of my ceiling getting a new AC from this place I had an inspection done in May before i moved in. New AC Installed in July and now i need a new ceiling and new ducts. Called to ask for help, one lady yelled at me and told me it's my fault for signing off on the work, another guy tell me why do you think it's our fault, you're on your own. Never once did i hear, we can send someone to check it out or sorry this is happening, let's see what we can do. Just had 2 people talk over me blaming me for this. Last person who lived here had an ac run for 20 years and there was never mold, so obviously the new AC unit is just a big coincidence They got their money and now they're playing victim on the review. The pictures speak for themselves and i added more Now if you'll excuse me, I'm trying to find professionals who can undo all the damage. Thanks
Jerrold Bamel
Technician was prompt. Right after Technician departed my system started making a loud noise which it was not making before his maintenance. I called Hopkins immediately and they sent the technician back to my house to determine what was causing the problem. He identified the issue as something with the drainage pump which he resolved. The pump now intermittently is making the same loud noise. I'll live with it until I replace the 17 year old system. I chose not to go with Hopkin's Rheem system and will go with a company who will install a Daikin system at @2K USD less.
Cora Ciaffone
My new air conditioner had issues. Hopkins sent a technician, and he even came early. He was here for at least 4 hours and found the problem and fixed it. Thank you! So far, all is good.
Frank Baynham
Gazi 3 is awesome! Clearly explains what we need to do to keep our unit cooling our house efficiently. Please always send him for our maintenance!