July 14, 2025 · review of Hopkins Air Conditioning
My new air conditioner had issues. Hopkins sent a technician, and he even came early. He was here for at least 4 hours and found the problem and fixed it. Thank you! So far, all is good.
Response from the owner · April 24, 2024
Thank you for your feedback. We are happy to hear John has met your expectations.
Epona Jayne
November 29, 2025
The technician was wonderful, arrived exactly on time, very courteous, gave me a report, and I am a brand new customer. I look forward to a long relationship with this company that responded when my A/C went out. Thank you.
Response from the owner · August 4, 2023
Thank you for your feedback! We are happy to welcome you to the Hopkins family!
Cathy Goldman
February 12, 2026
They came on time and did a great job Always appreciate Hopkins services
Response from the owner · March 25, 2025
Thank you for your feedback.
Marshette Thompson
March 17, 2025
My technician Sophia was so helpful and informative. She took her time to explain every step in the maintenance process. The customer service at Hopkins is impeccable. I will recommend to all of my friends.
Response from the owner · June 7, 2022
Thank you for your 5 star review! We are glad to hear Jonathan met your expectations!
Gary
November 14, 2025
Have been using Hopkins for 3+ yrs. Needed repair on an AC unit. Miguel diagnosed the problem on the first visit. A part had to be ordered but he was able to temporarily adjust the unit so we could have air on demand. When the part came in, he was able to install it easily and get us back up and running in a normal fashion. Miguel was fantastic. He arrived promptly, was very friendly, courteous and knowledgeable. He kept us informed every step of the process. We highly recommend Hopkins and look forward to working with Miguel again.
Response from the owner · November 10, 2023
Thank you for your feedback.