Joe Linstrom

Barbara White

The service was very good and the technician Dave was very knowledgeable and he answered all my questions. I would recommend him to anyone looking for service on their air condition.

Harry & Bev DiCicco

Had a floor person break a pipe on my air conditioner and didn’t tell me. When I found the air conditioner leaking profusely I ran and called Hopkins because they take care of my unit normally. They came out fixed it immediately and all is well now. So happy to be with them😊 BKD

Sean Wauchope (Soldado)

I initially left a 5-star review for Hopkins AC after a great first experience with Ramon, who was professional and excellent. However, every service since has been disappointing. During an insulation installation, they sent two inexperienced technicians who admitted it was their first time and even asked me if they were doing it right. Worse, I caught them on video snooping through a box on my patio, which was completely unacceptable. Additionally, I have a paid service contract with Hopkins, but they refused to maintain my new AC unit (installed by another company due to Hopkins’ high quote) and wouldn’t issue a refund. The service rep, Cathy, was rude and kept interrupting me on the phone. I’m extremely disappointed with their unprofessionalism and lack of customer care. I’ll be posting the video evidence of the technicians’ behavior. Avoid this company.

Dart Drew

Never disappointed with these guys. On time and on point!