Jose Marin

Really like Ervine! Great guy

Office and tech staffs are very pleasant, courteous and professional. They always arrive on time and work quickly and efficiently. We have been using them for the past 25 years thru different ownerships. The service has always been great and you always get call-backs even on the weekends or during holidays when it is important. I posted this a couple of years ago and reiterate everything said above. The personel and the service continue to be the best. They responded to our call yesterday, Saturday, when we had no heat. Irene walked us thru what to do with the breakers going and checked in with us numerous times to see if it was working. When it wasn’t, she sent John 3 who has been servicing us for a few years, and the problem with the thermostat was resolved reasonably quickly. Irene was absolutely fabulous and deserves. Combat pay or a big bonus for having to deal with irate customers during the coldest day of the season and on a Saturday. She was calm, patient and extremely professional and kept calling back to check to see our status. John is our usual tech and is always cheerful, efficient, quick and professional. He is great. He and Irene are great representatives of Hopkins Air Conditioning!!

I couldn’t be happier with my switch to Hopkins Air. Gazi was so knowledgeable and professional, explaining the current state of my equipment, servicing both units, and giving me helpful tips to maintain superior performance. I ended up replacing my worn out units with new Daikin systems installed by Hopkins. They were on-time, professional and managed a seamless installation. Again, very happy I made the switch.

Maintenance day at the townhouse. Gazi was the service tech today. As always, Gazi and all the techs are very courteous, knowledgeable, and helpful. Making the most of our annual service contract by servicing our system regularly has helped to keep repairs to a minimum.