Gazi

99.3% positive

Gazi is a technician at Hopkins Air Conditioning in West Palm Beach, FL, named in 134 verified reviews averaging 5.0★ (99.3% positive).

Mentions
134
Avg rating when named
5.0
Positive sentiment
99.3%

Reviews mentioning Gazi

Michelle Sokol

March 10, 2026

★★★★★

Gazi is a great technician. He is very knowledgeable and explained everything to me in detail. I would highly recommend recommend him and Hopkins AC.

Response from the owner · February 6, 2025

Thank you for your feedback

Tom Laubenthal

March 2, 2026

★★★★★

Gazi and Marcos were on time, thorough and polite as always. Gazi have been our service for a while and we are very comfortable with him. Trusted. We have mold he has been keeping us aware of. At his advice, we accepted an estimator to come out.

Response from the owner · October 1, 2024

Thank you for your feedback. We are happy to hear our company has met your expectations.

Frank Gavin

February 11, 2026

★★★★★

Gazi came over and solved all of my issues. Great to work with and super nice. Totally satisfied with Hopkins Air!

Response from the owner · July 29, 2025

Thank you so much for your wonderful feedback, Frank! We’re glad to hear that Gazi provided excellent service and resolved your issues, and we look forward to serving you again at Hopkins Air Conditioning!

ken Lew

February 6, 2026

★★★★★

Gazi was a very knowledgeable, professional and pleasant service person. He understood the situation and was able to do the needed diagnosis. We have always been happy with Hopkins AC, their protocols of informing us when they are coming with a picture of the representative. Always efficient. We recommend them highly.

Response from the owner · February 7, 2026

Thank you so much for your wonderful feedback, Ken! We're glad to hear that Gazi provided knowledgeable and professional service, and we truly appreciate your high recommendation of Hopkins Air Conditioning!

Steve Barber

February 3, 2026

★★★★★

Gazi was terrific - prompt and courteous.

Response from the owner · August 18, 2025

Thank you so much for your kind words, Steve! We’re glad to hear that Gazi provided you with prompt and courteous service. We look forward to serving you again in the future!

chris snell

January 10, 2026

★★★★★

The techs Armando and Gazi tried to help us but the compressor on the 18 month old Daikin unit was cooked. One of many problems we have had with two new Daikin units. Not the technician fault but the manufacturer is disappointing.

Response from the owner · April 16, 2024

Thank you for your feedback.

Cleone Perry

January 8, 2026

★★★★★

Gazi was AMAZING. Fully inspected our full system, including the outdoor unit on the roof of my townhouse. He fully serviced the entire unit, alerted me to possible problems with the system and implemented solutions that make me feel confident that the life of our system has been extended as much as possible. He also informed me of the replacement cost down the road so that I may budget accordingly for the future and manage my long term expectations. Best yet, he alerted me to the fact that my UV light was not functioning and, since it was still under warranty and although it was installed by another company, offered to provide a new unit and just charge for installation. This is how a company SHOULD treat new customers. Work with you and not look at us like a piggy bank. I could not be happier with the level of service or courtesy. I highly recommend them. 👍

Response from the owner · January 14, 2026

Thank you so much for this outstanding review, Cleone! We’re thrilled to hear how impressed you were with Gazi’s thoroughness, professionalism, and care for your system. Taking the time to fully inspect, explain potential concerns, and help you plan ahead is exactly the level of service we strive to provide. We’re especially glad he was able to help with the UV light under warranty and offer a fair solution — treating customers with honesty and respect is very important to us. Your confidence and recommendation truly mean a lot, and we appreciate the opportunity to welcome you as a new customer.

Musa Raza

December 10, 2025

★★★★★

Gazi the A/C tech did a great job

Response from the owner · December 11, 2025

Thank you so much for your wonderful feedback, Musa! We’re glad to hear that Gazi did a great job, and we look forward to serving you again at Hopkins Air Conditioning!

Val Oussov

December 5, 2025

★★★★★

I’m very happy with a service provided and especially with Gazi. He was very helpful and knowledgeable

Response from the owner · December 8, 2025

Thank you so much for your wonderful feedback, Val! We’re glad to hear that Gazi's helpfulness and knowledge made a positive impact on your experience with us at Hopkins Air Conditioning.

Kyle Ward

December 4, 2025

★★★★★

Gazi He went above and beyond for me. He checked things on my maintenance call that nobody has ever checked before. He is an excellent employee and knowledgeable gentleman!!

Response from the owner · December 5, 2025

Thank you so much for your wonderful feedback, Kyle! We’re glad to hear that Gazi provided you with exceptional service and went above and beyond during your maintenance call!

Crisa Jacobson

December 2, 2025

★★★★★

Gazi is superb! He went out of his way to explain in detail how a new AC would work to my advantage. He is a very nice gentleman to work with and very kind in his ways. It is great working with him!! Thank you for everything!

Response from the owner · December 7, 2024

Thank you for a feedback. We’re happy to hear. Gazi has met your expectations.

Emily Smith

December 1, 2025

★★★★★

Gazi from John from Hopkins Air was thorough, kind, and explained everything in detail. It is rare to find people these days who do their work well and with such a positive attitude. We will always welcome Gazi to help us with our AC!

Response from the owner · December 7, 2024

Thank you for your feedback

muchtoohard Troll

November 28, 2025

★★★★★

Gazi was excellent! Answered all my concerns and went above and beyond to get the coils nice and clean on my handler!

Response from the owner · December 1, 2025

Thank you for your wonderful feedback! We're glad to hear that Gazi provided excellent service and went above and beyond to ensure your coils were clean.

sue wallenborn

November 19, 2025

★★★★★

Gazi was on time, very thorough, efficient and communicated his findings effectively. I trust the team at Hopkins. I

Response from the owner · January 10, 2025

Thank you for feedback

P I

November 13, 2025

★★★★★

Cannot say enough about Hopkins Air Conditioning. This experience started months ago when we called because our AC was not cooling. Talked with David and Chuck who were Oncall. They explained there had been some storms in the area so it may be related to that. They had us reset our unit and call back in 30 minutes, Everything was cooling again. The impressive part … no charge saved them time and us money. Then we had our bi annual maintenance done and Gazi came out. Another professional clean experience. He noticed our unit’s air flow was low. After some investigation found the coil had issue. Ut oh here it comes. He asked if we had a warranty and/or labor warranty. I said I doubt it we don’t normally buy that stuff. Gazi not only was able to get the coils covered by the manufacturer warranty he investigated and found out in our passed records we actually did have a labor warranty. 2nd time Hopkins could have “made money” and did the right thing. Finally Armando arrived to replace the coils right on time, was efficient and clean. AC is cooling and running great. Hopkins Air Conditioning does not only do great honest work when needed they don’t take advantage of situations to make money. In either of the first two examples we could have been charged a service fee and to replace the coil and pay for the labor. All of this came at only the yearly maintenance charge. Thanks Hopkins Air Conditioning for keeping the high quality of your business.

Response from the owner · November 14, 2025

Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experiences with David, Chuck, Gazi, and Armando, and we appreciate your recognition of our commitment to honest and efficient service at Hopkins Air Conditioning.

Reinaldo Lugo

November 6, 2025

★★★★★

Gazi came out today and, as expected, was very professional. He shared his extensive knowledge with me of my AC system and how it works, which impressed me. And he was quite personable as he explained things to me, so much so that I can now explain it to my wife who needs to understand these things too. I'd be very happy to have Gazi return next time and will ask for him.

Response from the owner · January 10, 2025

Thank you for your feedback

Kacie Woody

November 6, 2025

★★★★★

Gazi came to my home today for routine AC maintenance and I’d have him back every time. He tested the unit, cleaned and sanitized components with photos to show me afterward along with a verbal report. He went the extra mile to completely resolve what I mentioned as a possible concern. I truly appreciate the effort and demeanor Gazi brought to our place today. He had a great recommendation of installing UV system and presented the options with prices on the spot. Extremely happy with our appointment today and Hopkins overall for the last 2+ years.

Response from the owner · November 7, 2025

Thank you so much for your wonderful feedback, Kacie! We're glad to hear that Gazi went above and beyond during your AC maintenance and that you've had a positive experience with us at Hopkins Air Conditioning over the past 2+ years!

David Dershewitz

October 23, 2025

★★★★★

Had a problem this am. Gazi was quick to respond and I could not have asked for a more knowledgeable, polite, friendly and careful technician. Gazi was also very careful not to He carefully explained my problem and how to remedy it. He suggested ways to prevent it from recurring. This was one of the best experiences that I have had since living here. I will definitely ask for him in the future

Response from the owner · October 24, 2025

Thank you so much for your wonderful feedback, David! We’re glad to hear that Gazi provided you with such knowledgeable and friendly service, and we look forward to assisting you again in the future!

Matthew Cella

October 14, 2025

★★★★★

Gazi did a great job with my annual AC maintenance. I would recommend Hopkins for any upkeep or work you need on your air conditioning units.

Response from the owner · October 14, 2025

Thank you so much for your kind words, Matthew! We're glad to hear that Gazi provided great service during your annual AC maintenance, and we appreciate your recommendation. We look forward to assisting you again in the future!

jon scavella

October 8, 2025

★★★★★

Gazi is great amazing and wonderful! He needs a raise in Pay !

Response from the owner · October 9, 2025

Thank you so much for your fantastic feedback, Jon! We're glad to hear that Gazi made such a positive impact on your experience, and we appreciate your support!

Brian Douglas

October 7, 2025

★★★★★

Gazi has been servicing our homes in Wellington and West Palm Beach for a couple years now and has always been great, reliable, and on time. Five stars

Response from the owner · September 7, 2024

Thank you for your feedback. We’re happy to hear. Gazi has met your expectations.

Alicia Toal

October 6, 2025

★★★★★

Was very happy with Hopkins air after my neighbor’s recommendation. Gazi (the technician) was very knowledgeable and took his time explaining things and cleaning the units thoroughly.

Response from the owner · June 4, 2024

Thank you for taking the time to provide feedback on your recent experience with Hopkins Air Conditioning. We appreciate your business and look forward to serving you again soon.

David Lopes

October 6, 2025

★★★★★

Gazi was extremely thorough and professional. He walked me through every step of the cleaning and maintenance procedure and showed me what he was doing. He took pictures before and after and presented those to me. I’m extremely happy with the service that he provided.

Response from the owner · October 25, 2024

Thank you for your feedback.

D

October 6, 2025

★★★★★

Gazi was my tech today. He was professional and very thorough. Explained what he was going to do and answered all my questions. Home is cool again thanks to him. Thank you!

Response from the owner · October 7, 2025

Thank you so much for your wonderful feedback! We’re glad to hear that Gazi provided you with thorough and professional service, ensuring your home is cool again. We appreciate your kind words and look forward to serving you in the future!

Donna Mansfield

October 3, 2025

★★★★★

This is truly a wonderful company Gazi came to our home to service our AC and is very professional and did excellent work!! Zachary is also very good and efficient

Response from the owner · July 18, 2024

Thank you for your feedback.

Adriene Fern

October 1, 2025

★★★★★

Gazi arrived earlier than expected and gave a thorough inspection. He was friendly, honest and I will request him again.

Response from the owner · October 2, 2025

Thank you so much for your wonderful feedback, Adriene! We're glad to hear that Gazi provided you with a thorough and friendly inspection, and we look forward to serving you again!

Jacob Dembowitz

September 30, 2025

★★★★★

Gazi did a thorough job and explained everything He was great!

Response from the owner · October 1, 2025

Thank you so much for your wonderful feedback, Jacob! We’re glad to hear that Gazi provided thorough service and great explanations during your experience with us at Hopkins Air Conditioning. We look forward to serving you again in the future.

Elizabeth Demerling

September 28, 2025

★★★★★

Gazi was fast and amazing. Gave me a great deal and got the problem solved in no time. Thank you so much

Response from the owner · September 29, 2025

Thank you so much for your kind words, Elizabeth! We're glad to hear that Gazi provided amazing service, and we're able to resolve the issue quickly and efficiently. We look forward to assisting you again whenever you need us.

Jane Lemery

September 26, 2025

★★★★★

Gazi was so helpful and knowledgeable and patient with explaining what we need. Excellent customer service.

Response from the owner · September 29, 2025

Thank you so much for your fantastic feedback, Jane! We're glad to hear that Gazi provided you with helpful and knowledgeable service, and we appreciate your kind words about our customer service. We look forward to serving you again in the future.

zarifa lawson

September 25, 2025

★★★★★

Gazi was friendly, very informative and it’s the work being done and helpful suggestions

Response from the owner · September 25, 2025

Thank you so much for your great feedback, Zarifa! We’re glad to hear that Gazi provided friendly and informative service, along with helpful suggestions for your needs. We look forward to assisting you again in the future.

Bruce Thomas

September 15, 2025

★★★★★

We always get prompt & professional service from Hopkins A/C. This time Gazi found a previously overlooked area of our unit that needed attention. He cleaned it and we are pleased that the unit is now running well.

Response from the owner · February 5, 2021

Thank you for taking the time to leave a 5 star review. We are glad our team has met your expectations!

Illya Lemekhov

September 11, 2025

★★★★★

Gazi was on time end did an outstanding job fixing the AC , Very a knowledgeable and professional , would recommend!!

Response from the owner · September 12, 2025

Thank you so much for your fantastic feedback, Illya! We’re glad to hear that Gazi provided you with outstanding service and appreciate your recommendation. We look forward to assisting you again in the future!

Janet Smith

September 3, 2025

★★★★★

Gazi Personable, honest and efficient. I bought the service contract because of his efficiency and reasonable pricing.

Response from the owner · September 4, 2025

Thank you so much for your kind words, Janet! We're glad Gazi's honesty, efficiency, and personable approach made a strong impression and helped you feel confident in choosing our service contract. We appreciate your trust and look forward to serving you again whenever you need us!

Pamela Brathwaite

August 26, 2025

★★★★★

My AC unit needed some TLC and some maintenance . This company responded quickly when I called they scheduled me and got me the first appointment so that I can get this issue resolved quickly. Gazi came out and he was so professional. friendly, and he explained everything very thoroughly. He worked efficiently. And now my AC is running efficiently! Thank you so much Gazi and Hopkins air ❤️

Response from the owner · October 10, 2023

Thank you for your feedback. We are happy to hear Dave has met your expectations.

Jason Wisgo

August 16, 2025

★★★★★

Fantastic service ! Gazi was amazing, Solve the problem and had me back up and running in no time.

Response from the owner · August 18, 2025

Thank you so much for your fantastic feedback, Jason! We’re glad to hear that Gazi was able to solve the problem quickly and get you back up and running in no time. We look forward to assisting you again in the future!

Asher Yanich

August 15, 2025

★★★★★

great debugging of A/C issues. extremely thorough and efficient. And they installed a brand new unit, with extra care. Huge thanks to Yadian, Andres, and Gazi, all pros who did a fantastic job.

Response from the owner · August 15, 2025

Thank you so much for your great feedback, Asher! We’re glad to hear you found our debugging thorough and efficient, and we look forward to serving you again at Hopkins Air Conditioning!

Michael Lidke

August 7, 2025

★★★★★

Gazi was still just as helpful and informative on this visit as he was the last time. It's great to have a technician who not only fixes issues but also provides valuable recommendations for future planning. Hopkins Air Conditioning consistently delivers exceptional service, which is why I've been a loyal customer for years.

Response from the owner · February 6, 2021

Thank you for your 5 star review.

Joe Gaeta

August 6, 2025

★★★★★

Gazi is very professional and he knows his stuff. Found and repaired my issue when 3 other companies wanted to replace the entire system. Thank you!

Response from the owner · August 11, 2025

Thank you so much for your great feedback, Joe! We’re glad to hear that Gazi was able to resolve your issue and appreciate your trust in us at Hopkins Air Conditioning!

terri pollack

August 1, 2025

★★★★★

Gazi was excellent he checked the entire system inside and outside and he explained everything to us

Response from the owner · August 4, 2025

Thank you so much for your excellent feedback, Terri! We're glad Gazi took the time to thoroughly check your entire system and clearly explain everything to you. We appreciate your trust and look forward to serving you again!

F M

July 27, 2025

★★★★★

I had a great experience with Gazi from Hopkins Air Conditioning. He came in promptly, was extremely professional, and took the time to answer all of my questions without rushing. His knowledge and attention to detail really stood out. Top-notch service from start to finish — highly recommend Gazi if you're looking for reliable and honest AC work. Definitely someone you can trust with your home's comfort!

Response from the owner · July 28, 2025

Thank you so much for your wonderful feedback! We’re glad to hear about your great experience with Gazi and appreciate your recommendation of our team at Hopkins Air Conditioning. Feel free to reach out anytime you need us again!

Dana Lauterwald

July 27, 2025

★★★★★

Hopkins saved us again on a very hot day. Thank you Ervine, for your kindness and professionalism. It’s such a relief when the help you call, actually helps. 2025 Our air conditioning went out in our home, right before Xmas. Fortunately, Hopkins had someone here in no time, and the tech Gazi, had our issues fixed quickly and efficiently. He was very informative and offered us future solutions. Thank you Gazi. 2024

Response from the owner · August 23, 2020

Thanks for the 5 stars and welcome to our Maintenance Club.

Argentina Sanchez

July 24, 2025

★★★★★

Gazi was very nice technician, expñlaied evrything and did a very good job

Response from the owner · July 25, 2025

Thank you so much for your kind words, Argentina! We're thrilled to hear that Gazi provided clear explanations and excellent service. We look forward to assisting you again in the future!

Josh Popper

July 23, 2025

★★★★★

Gazi was very informative and helpful. He found a few problems that our inspector and former AC company missed. We are grateful for his expertise and integrity.

Response from the owner · July 24, 2025

Thank you so much for your wonderful feedback, Josh! We’re thrilled to hear that Gazi’s expertise and integrity made a positive impact on your experience with us at Hopkins Air Conditioning.

loutha lubin

July 21, 2025

★★★★★

Gazi was so kind and amazing. He fixed my issues and took the time to explain what my issues were and what needed to be fixed. 100/10

Response from the owner · July 22, 2025

Thank you so much for your kind words, Loutha! We’re thrilled to hear that Gazi provided you with excellent service and took the time to explain everything. Your support truly inspires us at Hopkins Air Conditioning, and we look forward to assisting you again in the future!

Taina Romeus

July 21, 2025

★★★★★

Gazi was very amazing. He was kind and took the time to explain my AC issues very well. 10/10

Response from the owner · July 22, 2025

Thank you so much for your great feedback, Taina! We’re glad to hear about your positive experience with Gazi and appreciate your kind words, which motivate us to keep delivering excellent service at Hopkins Air Conditioning!

richard burk jr

July 15, 2025

★★★★★

My experience with Hopkins air conditioning was absolutely amazing. My AC went out on me after 25 years for my compressor and 35 years for my air handler inside. I called Hopkins air conditioning on a Monday and they had a Gazi a technician come out that morning to check it and found out My AC unit was expired. Gazi then called The office and got a salesman out to my place within an hour and a half to go through with me my options for a new AC unit. Mike Sokolowski arrived as the salesman and led me through my options. He asked me detailed questions about my air conditioning usage and immediately determined what I AC you would best suit my needs.He immediately put in my order and two installers came out the following morning and completely installed the whole new air-conditioning system in my house. I really enjoyed the text messaging with the pictures of the technicians salesman and the installers before they actually arrived. Everyone was punctual and courteous.This has been an absolutely delightful experience. Considering I was without AC in the summer hot weather for just over a day.

Response from the owner · July 16, 2025

Thank you so much for your amazing feedback, Richard! We’re thrilled to hear that our team, especially Gazi and Mike, provided you with a delightful experience during your AC installation, and we appreciate your kind words about our communication and service.

Claudia Arguello

July 14, 2025

★★★★★

Gazi was amazing! He is so pleasant, professional and knowledgeable! He was exceptional!

Response from the owner · July 15, 2025

Thank you so much for your kind words, Claudia! We’re thrilled to hear that Gazi made such a positive impression with his professionalism and knowledge, and we look forward to serving you again!

Annie

July 10, 2025

★★★★★

Gazi is great! He explained everything in a way that was easy to comprehend. I am very pleased and confident with service he provided.

Response from the owner · July 11, 2025

Thank you so much for your great feedback, Annie! We’re glad to hear that Gazi provided clear explanations and that you feel confident in our service at Hopkins Air Conditioning.

Dominique Estrada

July 1, 2025

★★★★★

I had a wonderful experience with Hopkins Air. They answered my call right away. A tech was sent out in the morning. Gazi was very knowledgeable he explained everything showed me what the problem was. I would definitely recommend to anyone looking for a great local AC Company.

Response from the owner · July 2, 2025

Thank you so much for your great feedback, Dominique! We're delighted to hear that Gazi provided you with knowledgeable service and that you had such a positive experience with us at Hopkins Air Conditioning.

Joe Alvaro

June 23, 2025

★★★★★

I know Gazi from First air and he is always very good to me, he always does a great job and I want him to come all the time..

Response from the owner · May 20, 2025

Thank you for your feedback

Jose Marin

June 19, 2025

★★★★★

Very professional tech. He was on time and finished his work in a clean environment. I Would definitely recommend Gazi to do work for my family.

Response from the owner · June 20, 2025

Thank you for the great feedback, Jose! We're thrilled to hear that Gazi's professionalism and attention to cleanliness made a positive impression, and we appreciate your recommendation to your family!

Maureen Szymborski

June 16, 2025

★★★★★

Thank you Hopkins A/C, with a special thank you to Gazi who is knowledgeable, professional and friendly. I was very impressed with the time Gazi spent to perform the preventive maintenance on our system. I would highly recommend Hopkins for your HVAC needs. Thanks again! Maureen Szymborski

Response from the owner · July 1, 2024

Thank you for your feedback. We are happy to hear Jasper in our company was able to meet your expectations.

Lynne Hogan

June 9, 2025

★★★★★

Gazi was phenomenal! Very friendly and knowledgeable. We hope to work with him again in the future! Thanks, Gazi!

Response from the owner · June 10, 2025

Thank you so much for your wonderful feedback, Lynne! We're thrilled to hear that Gazi provided you with exceptional service, and we look forward to working with you again in the future!

lamarq Caldwell

June 9, 2025

★★★★★

Gazi was great, he was very accommodating and informative about what the issue was with our AC unit and what we needed to do. He was also able to work out a great price for us and we appreciate the level of care. We started our annual wellness plan with Hopkins Air and Gazi is the technician we will ask for every time!

Response from the owner · June 10, 2025

Thank you so much for your wonderful feedback, Lamarq! We're thrilled to hear that Gazi provided exceptional service and that you've started your annual wellness plan with us at Hopkins Air Conditioning; we look forward to serving you again!

Janette Hernandez

June 5, 2025

★★★★★

6.5.25 Update I typically request the same technician for my AC services so that they have personal knowledge of all prior issues. Gazi was today's service tech since previous tech is no longer available. Gazi is very knowledgeable, professional and kind. He was already aware of previous work done to my ac unit and provided feasible proactive solutions to improve air quality. I highly recommend Gazi and will be requesting him to be permanently assigned to my account. The entire Hopkins team has provided outstanding service and I am pleased to be their customer. 12.24.24 During last regular maintenance service it was determined that the outside unit coil was leaking. Service call to replace exterior coil was done on Dec 20. During that time the techs found a part had to be replaced on interior unit and that the indoor unit also had a leak. Being late in the date replacement for interior coil could not be replaced until after the weekend. Fast forward, 3 techs came first thing on Christmas Eve and unit completely fixed within a couple of hours. Thanks to Hopkins for doing all they could, including sending tech to pick up interior coil unit from Ft Myers, to get my AC up and running before Xmas day. Since initial service by Hopkins ACc a few years ago, I have not used any other company. I have a service contract and could not be any happier with the level of service and professionalism. John is the tech assigned to my account and I can't recommend him enough!! Service calls are always on time, courteous and a pleasure to work with. I am so happy to have found Hopkins AC and that John was the tech assigned! I don't hesitate to recommend.

Response from the owner · May 14, 2021

Thank you for your 5 star review! We are glad to hear John met your expectations!

Lori Wojciechowski

June 4, 2025

★★★★★

Gazi was on time, quick and efficient. Would highly recommend. We will most definitely call them again. He was very polite and knowledgeable.

Response from the owner · June 6, 2025

Thank you for your feedback. We are happy to hear Gazi has exceeded your expectations.

Lisa Riccobono

June 2, 2025

★★★★★

Gazi was a great help. Took care of what was needed. Professional and knowledgeable.

Response from the owner · June 6, 2025

Thank you for your feedback. We are happy to hear Gazi has met your expectations.

Gabie Matias

June 2, 2025

★★★★★

Gazi and Mike were great! Very personable and nice to work with.

Response from the owner · May 20, 2025

Thank you for your feedback

Larry Powell

May 29, 2025

★★★★★

Gazi, the service tech, provided outstanding customer service. It seems that the entire company goes above and beyond to meet the customer expectation. Highly recommend their services if you’re ever in the need for AC maintenance repair or installation.

Response from the owner · June 6, 2025

Thank you for your feedback. We are happy to hear Gazi has exceeded your expectations.

Michelle Johnson

May 23, 2025

★★★★★

Great service! The men who came were friendly and explained everything. Gazi and Rashid were the epitome of professionals!

Response from the owner · June 6, 2025

Thank you for your feedback

J R

May 23, 2025

★★★★★

Gazi 2 from Hopkins AIr Conditioning did a thorough job, 1st class, servicing our a/c. Highly recommended, clean cold air. Great work.

Response from the owner · February 26, 2024

Thank you for your feedback. We are happy to hear Gazi has met your expectations.

james naclerio

May 21, 2025

★★★★★

Gazi & Rishad were very knowledgeable and speedy in identifying and fixing the problem. Thank you gentlemen.

Response from the owner · June 6, 2025

Thank you for your feedback. We are happy to hear our team was able to meet your expectations.

Kathleen Fraga

May 20, 2025

★★★★★

Gazi was so very kind and professional assessing my AC unit and providing a lot of maintenance/repair options to suite my needs and budget. Thanks!!

Response from the owner · June 6, 2025

Thank you for your feedback

Christina A

May 13, 2025

★★★★★

Technician Gazi did a thorough job assessing and fixing AC unit. Was able to explain main cause of problem as well as advise on best course of action at current time as well as maintenance options for future servicing.

Response from the owner · May 20, 2025

Thank you for your feedback. We’re happy to hear. Gazi has met your expectations.

Brandon Hernandez

April 28, 2025

★★★★★

Gazi come on time, quick diagnosed the system and gave us options . Also educated us on how AC unit works. VEry happy with his service

Response from the owner · April 29, 2025

Thank you for your feedback. We’re happy to hear. Gazi has met your expectations.

theresa Link

April 24, 2025

★★★★★

Gazi is fantastic! He does a great job explaining everything and is very detailed and thorough! Completely reckoned!

Response from the owner · April 29, 2025

Thank you for your feedback. We’re happy to hear Gazi has met expectations.

Tristan Link

April 24, 2025

★★★★★

Gazi is phenomenal! He is very professional, kind, and always goes above and beyond to provide great service! Highly recommend!

Response from the owner · August 3, 2024

Thank you for your feedback. We are happy to hear. Gazi has met your expectations.

Brighid Nora

April 22, 2025

★★★★★

Hopkins was great! Gazi repaired our units, was very helpful and explained everything!

Response from the owner · April 23, 2025

Thank you for your feedback. We’re happy to hear. Gazi has met your expectations.

Dominique Darden

April 14, 2025

★★★★★

Gazi and Sophia were punctual, friendly and willing to answer any concerns. Very professional. Always welcomed to come back to service my home!

Response from the owner · February 6, 2025

Thank you for your feedback. We’re happy to hear our team has met your expectations.

Brianna Remillard

April 11, 2025

★★★★★

Gazi was professional and efficient during our maintenance. He provided all the information about our units and options and was very knowledgeable. Highly recommend the service!

Response from the owner · April 23, 2025

Thank you for the feedback. We are happy to hear. Gazi has met your expectations.

Courtney L

April 10, 2025

★★★★★

Gazi was incredibly polite and very knowledgeable. He immediately diagnosed the problem then provided solutions and options. He answered all of my questions and I never felt rushed. It was truly a pleasure to work with such a professional and experienced technician. Thank you Gazi!

Response from the owner · April 23, 2025

Thank you for the feedback. We are happy to hear Gazi was able to meet your expectations.

ROBYN FLORES

April 7, 2025

★★★★★

My experience with Hopkins Air Conditioning was very much a pleasure. My Technician Gazi was proficient at his work and did a great job.

Response from the owner · May 31, 2023

Thank you for your feedback! They’re happy to hear that our company and David have met your expectations!

J

April 6, 2025

★★★★★

I am so grateful I found Hopkins Air Conditioning, Inc. Gazi was a pleasure to work with and did a great job. I have been using them for years now and their technicians have consistently been great! They are very professional, considerate and have always been able to quickly solve my HVAC problems. I highly recommend them!

Response from the owner · September 7, 2021

Thank you for your your 5 star review! We are glad to hear we continue to meet your expectations!

Joe Ferrin

April 4, 2025

★★★★★

Gazi did an excellent job today. Explained choices in financing and took his time doing so.

Response from the owner · April 5, 2025

Thank you for your feedback.

Beth Stadfeld

March 27, 2025

★★★★★

Gazi Was wonderful! Amazing experience!! Very kind and knowledgeable! On time and super efficient with helping us!

Response from the owner · April 5, 2025

Thank you for feedback.

Lizette Colon

March 25, 2025

★★★★★

Gazi did my unit maintenance service today, and he was on time, professional, very thorough, and friendly. He inspected everything and explained what he was doing so I could understand and see what was being done. He made suggestions for future service and I feel he was honest and helpful. I have been a customer for a couple of years and I’m happy with their service.

Response from the owner · March 25, 2025

Thank you for your feedback. We are glad to hear we continue to meet your expectations.

Lilliana

March 20, 2025

★★★★★

Gazi, Logan and the guys who did our installation were amazing. All very professional and took time to explain our options. We ended up needing a new unit. It was installed promptly and the service was great. Everyone was amazing and very helpful. Thank you!

Response from the owner · March 17, 2025

Thank you for your feedback.

Claudia Vazquez

March 19, 2025

★★★★★

Maintenance day at the townhouse. Gazi was the service tech today. As always, Gazi and all the techs are very courteous, knowledgeable, and helpful. Making the most of our annual service contract by servicing our system regularly has helped to keep repairs to a minimum.

Response from the owner · June 2, 2021

Thank you for your 5 star review! We are glad to hear Patrick and our company continues to meet your expectations! We also appreciate your referrals as well.

Jeanese Barriteau

March 11, 2025

★★★★★

From the receptionist to the technician , they were all very professional. I requested a technician on Saturday and he was here Sunday morning. Gazi is amazing! He was very helpful, knowledgeable and professional.

Response from the owner · July 18, 2024

Thank you for your feedback.

Sara Sapp

February 21, 2025

★★★★★

Gazi is the best. We have used Hopkins for a long time! Very reliable and professional.

Response from the owner · March 5, 2025

Thank you for your feedback.

kristin muse

February 17, 2025

★★★★★

Gazi is the best tech!! He’s honest and does great work!! Give him a raise!!

Response from the owner · February 19, 2025

Thank you for your feedback.

Hanna Gross

February 13, 2025

★★★★★

Sophia and Gazi were very thorough and professional. Did a great job.

Response from the owner · February 19, 2025

Thank you for your feedback.

David Merles

February 12, 2025

★★★★★

Gazi did an amazing job today, come on time , finde the problems and repair them on site, Highly recommended Gazi

Response from the owner · February 19, 2025

Thank you for your feedback.

Albert Rodriguez

February 7, 2025

★★★★★

Hopkins Air Conditioning is a 5 star company! I will definitely use their services again! The tech Gazi was knowledgeable and professional!

Response from the owner · January 29, 2024

Thank you for your feedback!

Lamprey

February 5, 2025

★★★★★

Gazi did a great job! Was quick and simple, and everything was working good as new!

Response from the owner · February 6, 2025

Thank you for your feedback.

Annette Ross

January 29, 2025

★★★★★

Gazi arrived on time and explained what the problem was with the unit. He swiftly got to work. He was very professional and polite.

Response from the owner · February 6, 2025

Thank you for your feedback. We’re happy to hear Gazi was able to meet your expectations.

Lee Powers

January 27, 2025

★★★★★

Gazi was outstanding! Very thorough and explained everything going on so it was easy to understand. Arrived right on time and could not have been better! Thanks!!

Response from the owner · February 6, 2025

Thank you for your feedback. We’re happy to hear. Gazi has met your expectations.

Slotchy

January 24, 2025

★★★★★

Gazi is the best in the business! He was better than any air-conditioning experts I have encountered in the past. He fixed everything for a great price!

Response from the owner · February 6, 2025

Thank you for your feedback

Keisi Ortiz

January 21, 2025

★★★★★

Gari did an excelente job on my maintenance , explained everything, highly recomended Gazi and Hopkins

Response from the owner · January 24, 2025

Thank you for your feedback. We are happy to hear Gazi has met your expectations.

Shari Murnane

January 21, 2025

★★★★★

Gazi did a great job today.Hopkins Air is always 5 star in service. We have been using their services since 2013. Our tech, John, just came out to do our maintenance and advised us that our coil needs replaced. He was very thorough and showed us where the parts were starting to fail. He always does a fantastic job every time he comes out. We appreciate having a company that maintains high standards and alerts us when we are about to have an issue so that we can correct the problem before there is damage to our unit. You will not go wrong in choosing Hopkins Air for all your AC/Heating needs. We recommend them to everyone.

Response from the owner · June 10, 2021

Thank you for your 5 star review. We are glad John and our company continue to meet your expectations.

Jason Tam

January 20, 2025

★★★★★

Gazi did an excellent job at my Ac . He was able to find a leak on my evaporator coil. Very happy with his service

Response from the owner · January 24, 2025

Thank you for your feedback. We’re happy to hear. Gazi has met your expectations.

Michelle Raissis

January 8, 2025

★★★★★

Gazi and Zach were excellent! They explained things thoroughly and were fast. I highly recommend.

Response from the owner · January 10, 2025

Thank you for your feedback

Jared MacNees

January 8, 2025

★★★★★

Zach and Gazi - I was very impressed with their knowledge and expertise very professional. The explained everything clearly and answered all my questions. Plus my dogs like them as well

Response from the owner · June 21, 2023

Thank you for your feedback!

James Yaffe

December 27, 2024

★★★★★

Your 1st visit to our home and we were very impressed. Your technician, Gazi, was terrific, and provided exceptional service and support. I couldn’t be more satisfied. I look forward to maintaining a continued relationship with Hopkins!

Response from the owner · January 10, 2025

Thank you for a feedback. It’s been a pleasure working with you all these years.

Tamara Dyckman

December 16, 2024

★★★★★

I couldn’t be happier with my switch to Hopkins Air. Gazi was so knowledgeable and professional, explaining the current state of my equipment, servicing both units, and giving me helpful tips to maintain superior performance. I ended up replacing my worn out units with new Daikin systems installed by Hopkins. They were on-time, professional and managed a seamless installation. Again, very happy I made the switch.

Response from the owner · December 7, 2024

Thank you for your feedback. We’re happy to hear. Gazi has met your expectations.

William Hughes

December 14, 2024

★★★★★

I had a great experience with our Technician Gazi. He was informative friendly and professional. Hopkins HVAC is a great company. We also have a service contract that gives us scheduled check ups and it save us money. Highly recommend Hopkins!!

Response from the owner · January 10, 2025

Thank you for your feedback

Ed Nordine

December 12, 2024

★★★★★

Gazi did an awesome job diagnosing our unit’s problems and arranging for quick resolution. And handled the routine maintenance efficiently. We’ll request him for future work.

Response from the owner · January 10, 2025

Thank you for your feedback

Janvi Patel

December 6, 2024

★★★★★

I talked with hopkins and really got a quick service scheduled. Gazi was the man for the day and completed the work really fast, and he is really nice, and I would refer him to my friends.

Response from the owner · December 7, 2024

Thank you for your feedback. We’re happy to hear Gazi hasn’t met your expectations.

Bryan Cichon

December 5, 2024

★★★★★

Our first time using Hopkins although the prior owners of our new to us house had used them. Glad we saw the sticker and called them. They communicate clearly and reviewed the services in detail so we were fully informed. Gazi who came to service our A/C was also very communicative about what was needed and gave great advice. Very happy with with customer service as well as the services provided .

Response from the owner · December 7, 2024

Thank you for your feedback. We are happy to hear Gazi has met your expectations.

Zachary Sisk

December 3, 2024

★★★★★

Gazi was extremely detailed in servicing our unit and was a great communicator on current and future prospective needs. Thank you, Gazi!

Response from the owner · December 7, 2024

Thank you for your feedback. We’re happy to hear. Gazi has met your expectations.

Jen Costanza

December 2, 2024

★★★★★

Gazi was amazing!! Came on time as promised, care for my ac, gave me all my options, was also very considerate in keeping my house clean! Thank you!!

Response from the owner · December 7, 2024

Thank you for a feedback. We’re happy to hear. Gazi has met your expectations.

Andy Jeffrey

November 27, 2024

★★★★★

Gazi was insightful on how to maintain the AC and quickly diagnosed the problem. He cleaned the AC fixed the motor and also provided a reasonable price. I will definitely be using this company again and asking for Gazi!

Response from the owner · December 7, 2024

Thank you for your feedback. We’re happy to hear. Gazi has met your expectations.

Rosie Clark

November 26, 2024

★★★★★

Gazi was phenomenal, very professional and kind. Great job in representing his company Hopkins Air Conditioning.

Response from the owner · December 7, 2024

Thank you for your feedback.

Donna Harduby

November 11, 2024

★★★★★

Gazi was very professional and knowledgeable. He took his time to explain everything to me. I would like to see him on my future maintenance.

Response from the owner · August 28, 2023

Thank you for your feedback.

Kelly Oldham

October 22, 2024

★★★★★

Gazi is an Asset & Person of integrity . He always does a thorough job on Our A / C unit & Always Updates us on the Current Status . People today - are only interested in How quickly they can get their job done . It is Refreshing to have Hopkins Air Hire good people with integrity ! Many Years of Blessings & Success !

Response from the owner · October 25, 2024

Thank you for your feedback. We’re happy to hear. Gazi has met your expectations.

BHI Office

September 26, 2024

★★★★★

GAZI and Marcos did a very good job service my Unit. Courteous, respectful and informative. I will continue to use them. Well educated me as well

Response from the owner · October 1, 2024

Thank you for your feedback. We’re happy to hear our company has met your expectations.

Katie Tosches

September 24, 2024

★★★★★

Gazi and Marcos arrived quickly for our emergency issue and fixed it right away! Very friendly and knowledgeable. Highly recommend!

Response from the owner · October 1, 2024

Thank you for your feedback. We’re happy to hear our company has met your expectations.

sean cordell

September 16, 2024

★★★★★

Great, courteous service. Resolved all issues, explained all work being performed. Would highly recommend Hopkins Air. Gazi our technician was great.

Response from the owner · June 4, 2024

Thank you for taking the time to provide feedback on your recent experience with Hopkins Air Conditioning. We appreciate your business and look forward to serving you again soon.

David Sall

September 13, 2024

★★★★★

Gazi was fantastic and very knowledgeable he was professional and friendly. He was very thorough and addressed all our concerns. Thanks so much for the help!

Response from the owner · September 16, 2024

Thank you for your feedback. We are happy to hear Gazi has met your expectations.

Brendan Hartnett

September 11, 2024

★★★★★

Our service by Gazi was tremendous today very professional, respectful, and knowledgeable. He came out sooner than the booked time got straight to work and gave us multiple solutions to help our old overheating unit out. 10/10 would highly recommend his service as well as the company

Response from the owner · September 12, 2024

Thank you for your feedback. We are happy to hear Gazi has met your expectations.

Laurel D. Outcalt

September 11, 2024

★★★★★

Gazi was fantastic. Extremely thorough, polite and educated us every step of the way during the service. One of the best technicians so far!

Response from the owner · September 12, 2024

Thank you for your feedback. We are happy to hear Gazi has met your expectations.

Sam Cicogna

August 30, 2024

★★★★★

Excellent service. Gazi provided me with all the information I needed to make the right decisions on my system and understand plusses and minuses of each approach.

Response from the owner · August 30, 2024

Thank you for your feedback. We are happy to hear Gazi has met your expectations.

Shannon Wilson

August 29, 2024

★★★★★

Gazi did a phenomenal job at my property! He was efficient, very generous and explained everything thoroughly. Highly recommend.

Response from the owner · August 29, 2024

Thank you for your feedback!

Anna Schoettle

July 30, 2024

★★★★★

Hopkins was very commutative and progressional. The technician Gazi was so helpful and friendly and fixed all the issues I had. I 100% recommend them!

Response from the owner · August 3, 2024

Thank you for your feedback. We’re happy to hear. Gazi has met your expectations.

sheridy hall

July 15, 2024

★★★★★

Excellent service. Called for emergency service today, Sunday and our Technician, Gazi, arrived within a few hours. Very professional, knowlegable and friendly. Knew exactly what to do. Thank you for the great service. Scott and Sheridy Hall

Response from the owner · July 18, 2024

Thank you for your feedback.

Vance Bocas

July 11, 2024

★★★★★

I cannot say enough good things about Gazi from Hopkins Air Conditioning. The man is polite, professional, patient and helpful. We had an issue with our old a/c, the man didn't even take a break but came early so he could see what was wrong. Once he got here, he took the time to assess and lay out my options for me, walked me through it from beginning to end, and I will be getting it installed the very next day. The man is incredible and because of him I will definitely do business with Hopkins going forth.

Response from the owner · July 18, 2024

Thank you for your feedback.

Doug Duke

July 11, 2024

★★★★★

Had an urgent issue with my A/C dying on a hot summer day. Contacted Hopkins and they resolved the issue that afternoon! A special shout out to the tech - Gazi who truly went above and beyond giving my system a few extra checks that were outside of the scope. Based on the great service I signed up for the annual maintenance program.

Response from the owner · July 18, 2024

Thank you for your feedback.

Rich L

July 3, 2024

★★★★★

Hopkins AC called right back and sent a tech over quickly. Our tech, Gazi, was friendly and repaired our AC unit in no time. Definitely give them a call for your AC repair needs!

Response from the owner · July 8, 2024

Thank you for your feedback

Jessica Garvar

July 1, 2024

★★★★★

While there is never a good way to hear you need a new unit, Gazi made it painless. He was extremely helpful and patient in explaining all of our options and figuring out how to proceed. I am so grateful to him for the careful time and attention. This company is incredible. Very impressed, relieved, and grateful. ☺️

Response from the owner · July 8, 2024

Thank you for your feedback

Aylin G

May 10, 2024

★★★★★

Our AC system has been replaced and maintenance by Hopkins Air Conditioning. We have had a pleasant experience with the company and team in general. Gazi is a knowledgeable, profesional and friendly technician. Also, the ladies at the office, they are always nice and accommodating.

Response from the owner · December 17, 2021

Thank you for your 5 star review! We are glad to hear our team has met your expectations on your replacement of your air conditioning. Welcome to the Hopkins Family!

Debbie

May 8, 2024

★★★★★

I had a new AC system installed the other day and today there was a knocking noise on the drain line. Hopkins sent out Gazi and he not only fixed the issue but was so informative on all my questions. I recommend Hopkins.Per my fiancé: The installation crew did an amazing job. I am pleased with the service so far and highly recommend Gazi.

Response from the owner · May 14, 2024

Thank you for your feedback. We are happy to hear. Gazi has met your expectations.

paul rosenfeld

May 7, 2024

★★★★☆

Gazi was great to give my annual servicing. There's a lot of upselling involved, which I declined, even though I may need that add'l equipment.

Response from the owner · May 14, 2024

Thank you for your feedback. We are happy to hear. Gazi has met your expectations.

theo will

May 6, 2024

★★★★★

I just had a/c maintenance this morning and Gazi did a great job he was very educated with what is needed for my a/c unit and gave me all additional information this is my first time meeting him and he was super cool and really nice

Response from the owner · January 12, 2023

Thank you for your feedback!

Ron Price

May 5, 2024

★★★★★

Here’s another great experience I have had with Hopkins Air. Gazi, the service advisor, gave me exceptional service on my AC maintenance. Gazi performed all the inspections of my AC inside and out. He took photos of what work he did and provided detailed information about each task and recommendations. This company has excellent reviews because they actually do the work other companies don’t. They don’t just come and do a visual inspection and test the compressor. Hopkins does a detailed inspection on all aspects of your AC unit and show you photos of all the inspections, complete cleaning of drains, coils and compressor, test for ductwork leaks and many more things that most companies charge you for but don’t do quality work. I have used many companies over the years and Hopkins has been the best.

Response from the owner · May 6, 2024

Thank you for your feedback. We are happy to hear Gazi and our team were able to meet your expectations.

Allan Ortman

March 27, 2024

★★★★★

I have used First Air Air for many years, and now that it has become Hopkins air conditioning. I am happy to see that the quality remains top-notch, and the service personnel remain professional, friendly, and courteous. I had the pleasure of having Gazi service my system today and I would highly recommend him. He explained everything in simple terms and recommended additional services without the hard sell that other companies rely on. I will continue to use Hopkins air-conditioning in the future and will recommend them to all my friends.

Response from the owner · April 4, 2024

Thank you for your feedback. We are happy to hear Gazi and our team has met your expectations.

Niko Loupasakis

March 25, 2024

★★★★★

Just started using Hopkins for my restaurant in Boca. Great customer service . Gazi is a great tech . Very happy to finally find a good commercial AC company

Response from the owner · April 4, 2024

Thank you for your feedback. We’re happy to hear Gazi and our team has met your expectations.

Marli Mckeage

March 19, 2024

★★★★★

I called this morning and they promptly sent a technician. Gazi is very professional, kind, always with a smile on his face, understands a lot about what he is doing regarding air conditioning and always explaining what’s going on, so that way we can take better care of the units, filters, etc. I highly recommend. Marli Mckeage

Response from the owner · March 22, 2024

Thank you for your feedback!

Todd Lawson

March 2, 2024

★★★★★

We recently had a new unit installed. We would like to express our thanks especially to the senior technician, Gazi, for his knowledge and patient checking of all the work and the necessary adjustments he made. We highly recommend him.

Response from the owner · March 3, 2024

Thank you for your feedback. We are happy to hear Gazi has met your expectations.

Jeana Christen

February 21, 2024

★★★★★

Hopkins Air did my maintenance today, they sent Gazi to perform maintenance, Gazi was very informative and had knowledge on what he was doing, he answered all my questions and addressed the problems that I have, suggested duct cleaning and UV lighting to addressed my dust on the house, highly suggested Gazi as a technician,

Response from the owner · February 22, 2024

Thank you for your feedback. We are happy to hear Gazi has met your expectations.

Lynn Corbo

February 21, 2024

★★★★★

Gazi from Hopkins Air is an excellent technician. Gazi is friendly and does a great job communicating the steps he takes to service the Air Conditioning and recommends things for homeowner to do to maintain the units. I highly recommend Gazi and Hopkins Air.

Response from the owner · February 22, 2024

Thank you for your feedback. We’re happy to hear Gazi has met your expectations.

Jon Mcbay

February 5, 2024

★★★★★

Hopkins AC was great. Gazi is great he did a great job. He kept me aware of what was going on and was able to work around all the employees with no problem. I am glad I have Hopkins for my AC Maintenance plan and I am grateful they have an employee like Gazi. Thank you

Response from the owner · February 5, 2024

Thank you for your feedback. We are happy to hear Gazi has met your expectations.

Jocelyn Cairo

February 5, 2024

★★★★★

This company exceeded expectations for their top-notch service. Professionalism and their commitment to customer satisfaction is truly commendable. Gazi, one of their Technicians, is a true expert. His extensive knowledge shines through as he skillfully assesses and addresses our AC issues. He is a reliable troubleshooter and explains problems in a way that's easy to understand. An excellent technician who instills confidence in his expertise. I highly recommend Hopkins Air Conditioning for AC issues and maintenance.

Response from the owner · February 9, 2024

Thank you for your feedback. We are happy to hear Gazi and our company exceeded your expectations.

Mariana Agudelo

February 2, 2024

★★★★★

Hopkins’s Air was at my house today and Technician Gazi performed a maintenance today on my 2 units located in attic, he took is time and vent above and beyond, cleaned my drain lines and replaced all my filters, answered all my questions. Very happy with Gazi and Hopkins. Highly recommended.

Response from the owner · February 5, 2024

Thank you for your five star review. We are happy to hear Gazi has met your expectations.

Carole Spainhower

February 2, 2024

★★★★★

Gazi was here to service my unit , he was very polite, knowledgeable and explained to me everything and answered all my questions. Highly recommended him and Hopkins Air conditioner. I’ll be happy to have Gazi service my AC all the time.

Response from the owner · February 5, 2024

Thank you for your feedback. We are happy to hear Gazi has met your expectations.