Mike Vander Werf

Ron S

Donat the Technician was very thorough and explained patiently all the checking he was doing. He found a potential problem that could prevent my air conditioner from working ; a contact that was almost burned out.

Sean Wauchope (Soldado)

I initially left a 5-star review for Hopkins AC after a great first experience with Ramon, who was professional and excellent. However, every service since has been disappointing. During an insulation installation, they sent two inexperienced technicians who admitted it was their first time and even asked me if they were doing it right. Worse, I caught them on video snooping through a box on my patio, which was completely unacceptable. Additionally, I have a paid service contract with Hopkins, but they refused to maintain my new AC unit (installed by another company due to Hopkins’ high quote) and wouldn’t issue a refund. The service rep, Cathy, was rude and kept interrupting me on the phone. I’m extremely disappointed with their unprofessionalism and lack of customer care. I’ll be posting the video evidence of the technicians’ behavior. Avoid this company.

Phyllis Goldberg

Eduan, our technician today, arrived promptly (having called that he was on his way), and immediately went to work on our system after we explained the problem we had. We had complete tile renovation done. We had been told the air conditioning system would be turned off completely, but it was not, it was registering 76 degrees, the system was"on/fan" and the door was open, and no furniture was covered. It was a complete dustbowl. Eduan was able to clean it up with a tuneup, although it was a complete mess. He assured us the system would be running well afterward. He was efficient, professional, and courteous and a definite asset to Hopkins Air Conditioning.

Maurice Douek

Leart was extremely nice and professional and only left when he was confident that all was working properly