Lizette Colon

★★★★★

March 25, 2025 · review of Hopkins Air Conditioning

Gazi did my unit maintenance service today, and he was on time, professional, very thorough, and friendly. He inspected everything and explained what he was doing so I could understand and see what was being done. He made suggestions for future service and I feel he was honest and helpful. I have been a customer for a couple of years and I’m happy with their service.

Response from the owner · March 25, 2025

Thank you for your feedback. We are glad to hear we continue to meet your expectations.

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Other reviews for Hopkins Air Conditioning

Albert Rodriguez

February 7, 2025

★★★★★

Hopkins Air Conditioning is a 5 star company! I will definitely use their services again! The tech Gazi was knowledgeable and professional!

Response from the owner · January 29, 2024

Thank you for your feedback!

William Tanenbaum

December 18, 2023

★☆☆☆☆

Hopkins A/C does not honor the quotes it gives. It changed a written quote given on 11/30/23 by phoning one day later and asking for a $700 increase to the agreement. They did not even do the semi-annual work for which they were already paid. The a/c filter was not changed as it was supposed to be. Beware if you consider doing business with Hopkins A/C.

Response from the owner · March 27, 2023

Thank you for you feedback!

Anne Jensen

July 31, 2023

★★★★★

WONDERFUL SERVICE IN EVERY WAY. 10 STARS. From THE BEGINNING this company excelled, detailed & oriented. The system and its installation is very high quality. Technicians are so professional, on time, and always in communication. After completed the job they cleaned up and left no trace behind. If you want attention to detail and quality work performed on your home go with Hopkins Air Conditioning. I am so very thankful I found them, 100% satisfaction. I had Miguel coming 2 days in a row today to check my new system and installed a surge protector. He took at least 3 hours and did an excellent job. THANK YOU SO MUCH, I'll be eternally grateful. Anne

Response from the owner · July 10, 2021

Thank you for your 5 star review!

Austin Devlin

July 24, 2024

★☆☆☆☆

I’ve been using this company since before they switched owners and the prices used to be great. Now I was quoted $460 to vacuum a drain line. This is my second astronomical quote from them and I won’t be calling them again

Response from the owner · July 24, 2024

Mr. Devlin, Your expectations of paying $130 to unclog a heavily impacted drain line due to a lack of routine maintenance is unreasonable. Everything cost more is 2024 not just for the consumer but as business as well. There is a reason First Air is no longer servicing you as their pricing was just not profitable. Also, the old owners have informed me as I understand you complained every time First Air came out and gave you prices you was also trying to negotiate prices with them. We are not into "Lets make a deal" business we are an air conditioning business. We have been in business since 1988 and have seen a lot of price increases since then. We gave you a price and you declined. That is your right. To leave a 1 star review simply over a quoted price is unfair when you was happy otherwise with our service we provided. Just so anyone reading this review understands that price of $463.50 included a 1 year maintenance agreement that allowed us to come back out 2 more times in the next year to PREVENT problems like yours. So the price was just not for that service that day but additionally for 2 more services moving forward. Good luck on your adventures of finding the cheapest man to do your work. The bitterness of poor quality lingers long after the cheap price is forgotten.