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Cleone Perry

January 8, 2026 · review of Hopkins Air Conditioning

Gazi was AMAZING. Fully inspected our full system, including the outdoor unit on the roof of my townhouse. He fully serviced the entire unit, alerted me to possible problems with the system and implemented solutions that make me feel confident that the life of our system has been extended as much as possible. He also informed me of the replacement cost down the road so that I may budget accordingly for the future and manage my long term expectations. Best yet, he alerted me to the fact that my UV light was not functioning and, since it was still under warranty and although it was installed by another company, offered to provide a new unit and just charge for installation. This is how a company SHOULD treat new customers. Work with you and not look at us like a piggy bank. I could not be happier with the level of service or courtesy. I highly recommend them. 👍

Response from owner

Thank you so much for this outstanding review, Cleone! We’re thrilled to hear how impressed you were with Gazi’s thoroughness, professionalism, and care for your system. Taking the time to fully inspect, explain potential concerns, and help you plan ahead is exactly the level of service we strive to provide. We’re especially glad he was able to help with the UV light under warranty and offer a fair solution — treating customers with honesty and respect is very important to us. Your confidence and recommendation truly mean a lot, and we appreciate the opportunity to welcome you as a new customer.

January 14, 2026

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Other reviews

March 24, 2025

Roberta Diamond Kunz

The best in the business

March 17, 2025

Mario Lousada

Air conditioning needed service that was provided within couple hours

October 29, 2025

Eileen Kaskons

I have used Hopkins Air Conditioning for years. They are an excellent company! The office staff and technicians have always been extremely knowledgeable, helpful, efficient, and very friendly. They really go out of their way to provide exceptional service!

February 11, 2025

Christian Caracci

Thank you Gazi!