Junior
Gazi was great, clean professional & it’s been that way everytime he comes out!
Response from owner
February 9, 2024
Other reviews
Maurice Douek
Leart was extremely nice and professional and only left when he was confident that all was working properly
Rob Clouse
Fast arrival and service.
Sean Wauchope (Soldado)
I initially left a 5-star review for Hopkins AC after a great first experience with Ramon, who was professional and excellent. However, every service since has been disappointing. During an insulation installation, they sent two inexperienced technicians who admitted it was their first time and even asked me if they were doing it right. Worse, I caught them on video snooping through a box on my patio, which was completely unacceptable. Additionally, I have a paid service contract with Hopkins, but they refused to maintain my new AC unit (installed by another company due to Hopkins’ high quote) and wouldn’t issue a refund. The service rep, Cathy, was rude and kept interrupting me on the phone. I’m extremely disappointed with their unprofessionalism and lack of customer care. I’ll be posting the video evidence of the technicians’ behavior. Avoid this company.
Hope Firsel
No written review