AC Repair & Diagnostics

Quang Nguyen

Invoice disapproved. This is the worst $129 that I spent for the diagnostic of the AC. I have no report of how the system works? any freon in the system? And without any evidence of leaking, the company want to charge me $3900 to replace the coil etc ... no testing is done at all. Thank you but no thanks. PS. The system is 5 years old and still under warranty and they don't even care to check if the parts is free or not. PSS. I called another company (Polar Comfort of Lake Worth). They came and confirm that there is no leaks. No freon lost. Home temperature is at 76 which is normal for FL in May. The invoice is sent by HouseCall Pro ... Not sure where the scammer is in this case ...

Howard Niad

Miguel was the best technician I ever dealt with. He educated me and walked me through all the issues and solutions. His advice was confirmed by my friend who has an electrical engineering degree. Miguel got the fan working again, thermostat operating as it should again, reduced the excess condensation that was hurting the system and my health. He connected the thermostat directly to the system and installed a UVC light for me. I don't have enough space to write everything else he did for me during the hours he spent here. Finding Hopkins and Miguel was the best decision I made in a long time.

Gerard Wisgo

Overall, excellent installation..Would have given 5 stars except drain was not initially not cleaned properly during new installation and the AC became intermittent soon after new system was turned on. A service person quickly came out and diagnosed the issue as a drain pipe blockage. He did a more thorough job of cleaning the drain pipe. Since then, all is working well.

N R

Miguel provided excellent thorough service. He quickly diagnosed the problem and provided the needed solution. Will always request this technician for all of my properties' A/C services.

Lance Hill

I purchased a new hvac system from Hopkins just over a month ago and it stopped cooling last night. The technician was great and was able get to us at the end of the day. Unfortunately, he was not able to repair the system, so they have to send another tech with the part to fix the problem another day. The people at Hopkins have been great, but I am completely dissatisfied with the product failing after just over a month. It’s a lot of money to spend and still be uncomfortable in your own home.

Debbie

They answered our call. Came out in quickly. Educated me on our system. Fixed the problem and told me how to prevent it from happening again. Fair pricing. friendly and professional

Mike and Tami Crowley

Hopkins responded immediately to my call, diagnosed the problem, obtained the part and repaired in 48 hours. They kept me informed throughout the process through their courteous staff and skilled technicians. Very pleased. Thanks to all!

Therans J

Had an excellent experience with Hopkins Air Conditioning. Gazi came out, diagnosed the issue with my AC, and also installed a UV light to help with the air quality in the system. He was on time, courteous, and clearly knew exactly what he was doing. The whole process was smooth and the results have been great. Will definitely call them again for any future HVAC needs.

Tina

Jonah is a wonderful guy. He stayed and got the AC up and running though the clog needs more work.

Maurice Douek

Leart was extremely nice and professional and only left when he was confident that all was working properly

Abe General

Great customer service and the repair man was so nice to me

Lois Johnson

An incredible service call today with Miguel who diagnoses and treats our A/C like a doctor ! Love Hopkins and highly recommend the company.

Sebastian Clarke

We had an issue with an aging AC unit and they were honest without blowing the issue out of proportion- incredibly helpful. Existing customer and happy to be working like them.

Nick Poulos

The technician was on time and did a professional job of routine maintenance on two units. Capacitors were identified as being weak. They were replaced under warranty. Good thing, otherwise $900 which is very high. Overall: good service but high prices.

Donald Craven

I highly recommend this A/C repair business. They are honest and responsive while providing expert service at a reasonable cost.

Mark S.

Ramniez was polite, professional and was kind enough to explain what all of my options were based on what my AC was doing. Excellent service!

Laurie Emmons

Once again, very happy with Hopkins A/C and Ramniez 2, the A/C professional they sent. Quick appointment, great communication (texts and phone call to say he was on his way). He needed to replace the fuse, and explained that the electrical surges are the cause. He gave me some great advice regarding getting a surge protector for my electric. He was a real sweetheart Very pleased with Hopkins and Ramniez 2! A little costlier than I anticipated for a fuse, but done fast and right (and in my attic, which is likely worth the price alone).

John Krumlauf

Gazi helped solve my AC problem and there was no charge because the part was under warranty. Don’t hesitate, call them!

Kathy Babladelis

Quick response to A/C outage. Eduan was knowledgeable and professional

Iris Suarez

I would like to say thank you to Johnathan and Jahaziel for there excellent service they where able to resolve the situation with my AC . Very nice young men.

John Savage

Gazi was awesome. Came to the house earlier than scheduled and expeditiously fixed our AC issue. A lifesaver!

B T

Miguel was very nice and he found the issue and fixed it giving us cold air 👍 thank you very much for fitting us in today

Jonathan Patrick

I am updating my recent review of Hopkins. I discovered this is a company that values their customers and strives to exceed their expectations. Rich personally took care of my concern and I look forward to working together with Hopkins for years to come. It’s difficult to find companies nowadays that actually value these long term relationships. Thank you Rich.

kate B

Ramniez did a great job in solving my problem.

Rick Montes

I had issues with my A/C unit . I called and they came out and made the repairs I needed and I got to relax with my cool air. Quick and affordable!

Nik Eng

Horrible job at fixing my air

Lori M

HVAC & Duct replacement. The workmanship was great, their integrity OUTSTANDING. One of the units wasn't working 100%. A few service calls later, they replaced the new unit with another. I never asked for the replacment but they didnt like the readings they were getting, apologized to me, and asked if they could replace it with another new, larger unit. They were not the cheapest, honest about that during the sales process, but also stated they do the right thing. And that's exactly what they did! Highly recommend these guys, they will take proper care!

L B

I appreciate that a phone message left late at night was promptly returned the next morning and a service call arranged for later that day. Andres called before arrival was prompt, courteous, and neat. Most importantly the issue was resolved without additional charges.

Debi Peters

Excellent customer service! Very prompt and helpful. Problem fixed!! I will definitely have all my A/C service done with Hopkins! They are the BEST!

Elaine Horton

Technician worked with us regarding timing of the visit. It took a while to locate a small blown fuse in the unit. Once replaced, all well. No charge - covered under service contract.

Michael Jon

Gabriel was on point. Did our maintenance and told us what parts were needed and got the ball rolling that minute. Highly recommend Hopkins AC. I would highly recommend this company. Needed a new drain line and Hopkins Air had it scheduled right away and got the work done beautifully. Highly Recommend Hopkins AC repair

SilenceR

David 3 from Hopkins did an outstanding job. He was very professional and addressed my issue in a timely manner. I highly recommend him.

Jeff Bray

John was very professional and solved the issue

Suzanne Adele

Chad from Hopkins Air Conditioning was outstanding. He was professional, patient, and thorough in troubleshooting our HVAC issue, clearly explaining what was going on and identifying the root cause. Once diagnosed, he repaired it promptly and made sure everything was running properly before leaving. Highly recommend Chad and Hopkins for reliable, knowledgeable service. Thanks for an outstanding customer experience!

David Dreisbach

Was a pleasure talking with Rich, who had helped me through this. Eduan was very knowledgeable and got me up and running. Thanks to everyone at A/C Hopkins

Melissa Haluska

Hopkins air conditions was the only company that answered my call late at night for an AC issue I had. They came out the next morning and immediately diagnosed and fixed the issue. Needless to say my AC has been running fine since. Thank you Hopkins! Still using Hopkins years later, thanks John at Hopkins!

Jay Gerlitz

I was very impressed with the professionalism of Ghazi. Highly recommended to anyone that has issues with their AC unit. Very patient and personable.

Jeff Conecoff

Hopkins is a quality a/c resource for speedy repairs annd maintenance and fair pricing on my replacement unit.

Frank Gavin

Gazi came over and solved all of my issues. Great to work with and super nice. Totally satisfied with Hopkins Air!

Sara Lingard

Had an issue with a leak in our AC unit for a home we recently purchased. I contacted them last night through google and got a call first thing at 7:30 this morning to let me know someone would be by between 10-12. Allan showed up promptly around 10:30 and signed us up for the yearly maintenance fixing our issue. He was quick, professional and very efficient. Highly recommend! ___ Update Feb 2026, we got a new AC system installed for an amazing price. Everyone we worked with was super helpful and made the process very simple. We will continue to use John Hopkins for our maintenance going forward.

ken Lew

Gazi was a very knowledgeable, professional and pleasant service person. He understood the situation and was able to do the needed diagnosis. We have always been happy with Hopkins AC, their protocols of informing us when they are coming with a picture of the representative. Always efficient. We recommend them highly.

Michael Origlia

Would give 5 stars but they wouldn’t show me how the upsell ultraviolet was working or not. They said they installed them but I can’t see the ultraviolet light like the previous system they replaced. I asked and the salesperson was very offended I asked to see it working instead of taking his word. These days once you pay the invoice it seems like you’re dismissed for asking a simple question. But at least the ac is working. Update: Art came to my house for service call and installed a new ultraviolet set up. Art is a great asset to Hopkins and was excellent to work with.

Annie Minor

Ervine was fantastic: very knowledgable and confident. Went straight to work and solved the problem so it won't happen again. Very satisfying call.

Brian Quintal

Great service. Technicians were polite and friendly. Fixed my ac within a day.

John DeMartino

Ervine and Rich(Service Manager) came out as scheduled, diagnosed our issue and resolved it. They are both very professional. Could not be more pleased with the service we receive from Hopkins!

John Stu Rose

The service was to follow-up on our HVAC system not producing heat. The technician replaced the circuit board as requested but also found an issue with the sensor which was faulty and replaced it. The system is now working properly. He was very efficient and got the job done in sufficient time.

Doug WOJCIECHOWSKI

Great service came out on a Father’s Day Sunday and had me up and running in a couple hours once again thank you very much and I’m glad that I signed up for your contract

nelson obikwu

Eduan was amazing. Very professional. He diagnosed the problem quickly .Very knowledgeable.

Mandy Girard

Appreciated the recognition by the tech that the part that was broken was covered under the manufacturer’s warranty. Armando, the tech who installed, was thorough and trustworthy.

chris snell

The techs Armando and Gazi tried to help us but the compressor on the 18 month old Daikin unit was cooked. One of many problems we have had with two new Daikin units. Not the technician fault but the manufacturer is disappointing.

John Roush

Fantastic service. Showed up early. Extremely knowledgeable tech. Air is blowing cold! Thank you! Happy customer!

Hideki Iwamoto

Eduan is a professional and knowledgeable. He quickly found that a wire in disconnect box for AC was burnt out. Thank you Eduan!

Paul H.

Prompt repair. All staff with whom I delt were pleasant.

Richard Granatoor

Got an appointment immediately they even came before the schedule time. Evaluated and corrected the problem

renee taylor

Very Professional - The Service Person had good communication skills, explaining what was needed into b repaired in my AC.

Les Langberg

Hopkins continues to show integrity and standing behind their work and then some. Couldn't be more pleased with the way they handle a recent situation. I would highly recommend them.

Cindy Anastasi

Jasper was prompt and knew what he was doing! Replaced a faulty part and was efficient! this company is always responsive, knowledgeable and easy!

gregory waters

Just would like to say thank you to everyone at Hopkins Air, my AC Fan would not stop blowing no matter what I did, even turning off the breakers to it. I called this morning and Sabrina listened to the concern in my voice and had a tech Eduan there by 1 pm to check things out. Eduan is great has been to my place before and always does a fantastic job, he was able to diagnose quickly what was the issue. Turned out my Blower motor module was blown and had to be replaced, I have been with Hopkins for 10 years they installed this unit for me then and have maintained it since. They were able to find a tech nearby who had a replacement part close by in their truck. So instead of having to wait days for parts and to reschedule for instillation. Eduan went and got it and was back installing within a half hour. He was quick professional and the Unit is working great again. No more issues. Thanks Again to Hopkins Air for doing all the right things, such a great company to deal with.

Corey Crockett

Don't was very helpful gave me great information of what is going on with my AC unit.

Scott Ellis

Ive been using Hopkins Air for the past 4 years and they been great. Whether its been fixing issue with the ac units or installing new duct-work for the whole house (what a big difference that made in all the rooms, well worth it) they always do a good job. Highly recommended!

Epona Jayne

The technician was wonderful, arrived exactly on time, very courteous, gave me a report, and I am a brand new customer. I look forward to a long relationship with this company that responded when my A/C went out. Thank you.

Peter Belgard

Edoun was prompt neat and efficient. He saved the day.

Margaret Hollander

Excellent service. Problem was repaired quickly. The service men were amazingly neat.

Tiffany Moss

Service repair man was friendly and knowledgeable

Christopher King

Gazi was very helpful and informative. He answed all my questions related to the HVAC system and provided a solution to my problem with the HVAC system.

Peter Kramer

John from Hopkins is a true asset to the company. We called Hopkins to repair our AC unit. John came out right away, diagnosed the problem (faulty motor) and rectified the situation. We will use Hopkins again for future repairs. Adding 11/19/25 - we recently had some service work done by Hopkins and our technicians were Andres and Yadian. The techs were on time, professional, worked a neat job site and got the job done efficiently and answered all our questions. Highly recommend.

reg maton

Gabriel was great. Very knowledgeable and efficient. He fixed our noisy ac problem in the attic. Very easy to work with and courteous.

Gary

Have been using Hopkins for 3+ yrs. Needed repair on an AC unit. Miguel diagnosed the problem on the first visit. A part had to be ordered but he was able to temporarily adjust the unit so we could have air on demand. When the part came in, he was able to install it easily and get us back up and running in a normal fashion. Miguel was fantastic. He arrived promptly, was very friendly, courteous and knowledgeable. He kept us informed every step of the process. We highly recommend Hopkins and look forward to working with Miguel again.

P I

Cannot say enough about Hopkins Air Conditioning. This experience started months ago when we called because our AC was not cooling. Talked with David and Chuck who were Oncall. They explained there had been some storms in the area so it may be related to that. They had us reset our unit and call back in 30 minutes, Everything was cooling again. The impressive part … no charge saved them time and us money. Then we had our bi annual maintenance done and Gazi came out. Another professional clean experience. He noticed our unit’s air flow was low. After some investigation found the coil had issue. Ut oh here it comes. He asked if we had a warranty and/or labor warranty. I said I doubt it we don’t normally buy that stuff. Gazi not only was able to get the coils covered by the manufacturer warranty he investigated and found out in our passed records we actually did have a labor warranty. 2nd time Hopkins could have “made money” and did the right thing. Finally Armando arrived to replace the coils right on time, was efficient and clean. AC is cooling and running great. Hopkins Air Conditioning does not only do great honest work when needed they don’t take advantage of situations to make money. In either of the first two examples we could have been charged a service fee and to replace the coil and pay for the labor. All of this came at only the yearly maintenance charge. Thanks Hopkins Air Conditioning for keeping the high quality of your business.

Manuel Morales

Eduan was extremely professional and fixed my clogged drain line. Also gave me some great tips to keep my unit clean! They are running a great service deal right now. Highly recommend Hopkins

Art Cahoon

As always Miguel was great and figured out and fixed the problem 👍🏻

peggy burlucki

Eduan the young repair man was fabulous. On time, pleasant, polite and informative.

Mark Mcandrew

Ramon was great! Took care of issues straight away and figured out a complex problem readily, and extremely professional!

David Dershewitz

Had a problem this am. Gazi was quick to respond and I could not have asked for a more knowledgeable, polite, friendly and careful technician. Gazi was also very careful not to He carefully explained my problem and how to remedy it. He suggested ways to prevent it from recurring. This was one of the best experiences that I have had since living here. I will definitely ask for him in the future

Juan Martinez

The technician was professional ,courteous, polite,knowledgeable and quickly diagnosed the problem with A/C fixed it effectively leaving the work area clean Good Job

libby israel

They came to repair my unit and I ended up buying a new unit from them. And I am very happy.

D

Gazi was my tech today. He was professional and very thorough. Explained what he was going to do and answered all my questions. Home is cool again thanks to him. Thank you!

Elizabeth Demerling

Gazi was fast and amazing. Gave me a great deal and got the problem solved in no time. Thank you so much

julio Hernandez

Ervin the technician was very polite and knowledgeable. He diagnosed what was wrong with the a/c and fixed in no time. Thank you to Ervin and Hopkins Air Conditioning.

Jennifer Hyland

Miguel + Hopkins were Exceptional. If I could give 10 stars, I would. Miguel is clearly an expert and what a great guy. Hopkins came to my home quickly and communicated in clear terms. They were able to fix my 22 year old unit and provide a replacement quote in under an hour. I Will be referring you to all of my clients (I’m a busy realtor, so you’ll get work through me, promise). Sincerely, Jennifer H

Illya Lemekhov

Gazi was on time end did an outstanding job fixing the AC , Very a knowledgeable and professional , would recommend!!

B. F. Pierce

Hopkins Air Conditioning picked up all of the disappointing slack from our prior company, who kept increasing prices and quoting full replacements on minor repairs. One visit turned a 1400 dollar quote into a 280 dollar repair job- and my home is cooler than it’s been since our hvac was first installed three only years ago. If you’re looking for someone who does the right work for the right price, this is that place.

John Smitj

Amazing service! Our air conditioner went out on a Sunday of a holiday weekend and they still came within a few hours of our call. Eduan was efficient and solved the issue within minutes of his arrival. Much appreciated relief on a hot summer day. Highly recommend this company!!!

Jason Wisgo

Fantastic service ! Gazi was amazing, Solve the problem and had me back up and running in no time.

Asher Yanich

great debugging of A/C issues. extremely thorough and efficient. And they installed a brand new unit, with extra care. Huge thanks to Yadian, Andres, and Gazi, all pros who did a fantastic job.

Christina Batoh

Same day service for AC not functioning. Everything was fixed in minutes!

Joe Gaeta

Gazi is very professional and he knows his stuff. Found and repaired my issue when 3 other companies wanted to replace the entire system. Thank you!

Chris Roland

Will and Felix did a great job on the hottest day of the year! They were on time, polite and professional…the house is cooling as I write this review!

Chari Skinner

Ervine was very helpful and very fast at locating the problem in my ac handler. Super friendly and quick to diagnose the problem. Great technician and scheduling was immediate/same day. 5 stars.

loutha lubin

Gazi was so kind and amazing. He fixed my issues and took the time to explain what my issues were and what needed to be fixed. 100/10

Taina Romeus

Gazi was very amazing. He was kind and took the time to explain my AC issues very well. 10/10

Steve Morris

Davis was just great! He was professional, courteous and very thorough. He dealt with a poorly designed drain line system that was causing problems, everything is now working properly.

Scott Schulle

Edwaun figured a problem out that many couldn't, and now our AC works perfectly. He's a great guy and a fantastic AC technician, and will go very far in life.

eric taylor

Excellent service. AC checked out on me they came the next morning and fixed. I also signed up for their maintenance package. They are my go to AC compacy. Most importantly they are honest.

Cora Ciaffone

My new air conditioner had issues. Hopkins sent a technician, and he even came early. He was here for at least 4 hours and found the problem and fixed it. Thank you! So far, all is good.

Miled Mourad

Technician came out ahead of schedule and was very helpful. Fixed the issue and was very transparent.

Jennifer Bai Rossi

Sophia was great! Very knowledgeable, efficient and pleasant to work with. She went above and beyond to help us get our AC working and repaired.

Dominique Estrada

I had a wonderful experience with Hopkins Air. They answered my call right away. A tech was sent out in the morning. Gazi was very knowledgeable he explained everything showed me what the problem was. I would definitely recommend to anyone looking for a great local AC Company.

James Arpe

Came early finished and cleaned up early. Good to get cool air again -- on a Saturday

Pete Scala

The technician kept me informed as to when he will arrive. He fixed the problem and explained why my system went down. I am going to use Hopkins for a new installation to replace my old equipment. Overall an excellent job. It is hard to trust as anyone these days but this firm was great from start to finish!

Lloyd Estes

Nobody is ever prepared for their AC to stop working munch less have it happen on a holiday weekend. All it took was a quick call to Hopkins AC and there was no hesitation. All that was ask was our address. Upon arrival there technician made a quick but complete inspection and identified the problem. He explained their programs and cost. Once agreed upon his work was complete and we had cool air once again. We would highly recommend Hopkins AC to our friends.

lamarq Caldwell

Gazi was great, he was very accommodating and informative about what the issue was with our AC unit and what we needed to do. He was also able to work out a great price for us and we appreciate the level of care. We started our annual wellness plan with Hopkins Air and Gazi is the technician we will ask for every time!

Travis Ricks

We have used multiple A/C companies in the past. There always seems to be something wrong that is much more expensive than you expected when they come out. This is our second time using Hopkins and both times now they have been quick, thorough, and, most importantly, HONEST! Today they could have told me all kinds of things were wrong with the unit, but it was a simple fix of the thermostat needing to be reset because it wasn’t sending a signal to the outside unit. We will definitely be a lifetime customer anytime we have an issue with our AC moving forward, and highly recommend Hopkins for anyone needing an AC repair.

Glenna Humberstone

Sophia was pleasant and very informative about my ac problem. I been without ac for 5 days and she fix it .

B Elkin

Ervine was excellent. He came within 1 hour when A/C not working. Great job explaining what was damaged or broken. Extremely professional. Highly recommend!!!

Michelle Herman

Really appreciated Ervine fixing our AC on a Sunday. Really nice guy and took care of everything!

John Duque

Great response, great service. Brian the tech was top notch . He got me nice and cool. Definitely a good HVAC outfit, I’d recommend them to anyone in need of quick, quality service.

Peter אני

Ervine was great. He addressed the issue professionaly and promptly. He deserves a raise!

Chad Samiljan

Quick, friendly, and professional service. Had some one out within a few hours even on what they said was a very busy day. Eduan explained the issue and took care of it.

Christina A

Technician Gazi did a thorough job assessing and fixing AC unit. Was able to explain main cause of problem as well as advise on best course of action at current time as well as maintenance options for future servicing.

Pate Steele

Had trouble with A/C. Sophia from Hopkins came out and did some troubleshooting. We think we have a solution already. She was timely, quick, professional, pleasant to deal with and solved the problem. So far so good!

Jim Maretsky

I called Hopkins with an issue with my A/C and Eric arrived within 2 hours. He was very thorough, explained everything very well and was extremely courteous. Highly recommend Hopkins!

Brandon Hernandez

Gazi come on time, quick diagnosed the system and gave us options . Also educated us on how AC unit works. VEry happy with his service

Andy Berger

Our technician was a true professional. Identified and resolved the problem. In all, a pleasant experience.

thompjmy

Zachary arrived early and quickly worked through steps to diagnose my problem. The problem part causing my condenser to dysfunction was still under warranty, and the replacement part was available on his truck. I really appreciated his professionalism and that he obviously really enjoys his work. Thank-you!

Marla Winall

Miguel was our technician, he was efficient and got us backed up and running in no time! He actually went the extra mile to help us! We have used Hopkins air-conditioning for a while now and never had a problem. I highly recommend them.

Brighid Nora

Hopkins was great! Gazi repaired our units, was very helpful and explained everything!

Joseph Del Re

Called and came out same day. Fixed the issue immediately and had a cool house!

Trevone Black

Miguel fixed my a/c and gave me some tips

Joshua T

Zack arrived on time , very professional looking , diagnosed my unit in a timely manner and gave me multiple different repair options. Office staff was 5/5 and the technician zack for sure did not disappoint with the quality of work expected after talking with the girls over the phone.

Courtney L

Gazi was incredibly polite and very knowledgeable. He immediately diagnosed the problem then provided solutions and options. He answered all of my questions and I never felt rushed. It was truly a pleasure to work with such a professional and experienced technician. Thank you Gazi!

Delray Beach, FL

Love at first sight! I had high expectations because of the first interaction and honestly because of the reviews. They totally exceeded our expectations. - impeccable, proactive and effective communication both from the office and with the technician - problem solving attitude. They spot a problem area and fixed it. Something that should have totally fixed by the previous A/C company - on time, respectful and genuinely excellent to interact with. The technician took the time to educate me on the issue at hand and provide a novel solution too. Bottom line: they are simply excellent all around!

Karla Ram

My technician Sophia was fantastic! She took the time to explain to me the issues she found with my unit and answered all my questions and made recommendations.

Marlene Simmons

Excellent customer service! They sent Sophia out immediately to fix an issue with our air conditioning and thermostat and she was amazing! A simple change in the thermostat job turned out to be multiple other problems and she was here for three hours fixing everything! And she did not leave until our air conditioner was working perfectly! By the way, this was with our old air-conditioning system. Hopkins has not yet put in our new air conditioning system due to the fact that we are in the middle of construction and we will wait to put it in. Amazing customer service from the office to the technicians. I would absolutely recommend them!

Clay Moran

Donat serviced my units today. I have older units that could be damaged with aggressive cleaning, so he worked with great care to perform the appropriate maintenance to assure the units stayed working well in their current state. As he saw things, he had realtime access to prior inspection photos for good comparative assessment for deterioration. We ran into an unexpected issue, and his communication, troubleshooting and resolution was done professionally and perfectly. Definitely a well satisfied customer again.

Carol Babcock

We just had the pleasure and good fortune of getting Zach to help us with a manufacturer's issue with our new a/c unit. It was after hours, and we were told a technician would come by between 7pm and 10pm. Zach was here by 7pm, and to say he knows his stuff is an understatement. On top of being professional and knowledgeable, he was a pleasure to work with and reassured us that all would be taken care of, and all was in under 48 hours. Hopkins definitely hires the best of the best, and Zach is certainly in that category. Thank you Zach for your great work and thank you Hopkins Air for having people like Zach to help us stay cool and comfy 🥳

Pierre Azzam

Sophia was terrific! Went out of the way to take care of what was necessary to get the place cool again.

Viktoryia Vada

Excellent service from Hopkins Air Conditioning! From scheduling the appointment to completing the repair, everything was seamless. The technician, Donat, was professional, knowledgeable, and efficient. He quickly diagnosed the issue, explained everything clearly, and had our AC running perfectly in no time. Honest pricing and top-notch customer service.

Norma Harris

Our AC went off and we didn't expect to get Miguel to be able to get here today. However, Hopkins AC did get us on the schedule and Miguel arrived as scheduled, serviced our AC and it is back up and running smoothly. Five stars for Miguel again!!

Shelly Leatherman

Grateful for Hopkins Air, they were able to get things done quickly when I needed to use my home to care for sick family members. They made it happen in 1 day, making things a little easier for me and my family when my A/C unit went down! Super grateful! Thank you for your help! 🙏🏻 Highly recommend. 👏🏻👏🏻