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Lance Hill

May 26, 2026 · review of Hopkins Air Conditioning

I purchased a new hvac system from Hopkins just over a month ago and it stopped cooling last night. The technician was great and was able get to us at the end of the day. Unfortunately, he was not able to repair the system, so they have to send another tech with the part to fix the problem another day. The people at Hopkins have been great, but I am completely dissatisfied with the product failing after just over a month. It’s a lot of money to spend and still be uncomfortable in your own home.

Response from owner

Thank you for your review, Lance. We appreciate your honest feedback and are glad to hear that our technician was able to assist you promptly. We understand your frustration regarding the product issue and would welcome the chance to discuss your experience further. Please reach out to us directly at hopkins@libertyservicepartners.com.

May 27, 2026

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