Marlene Simmons

We recently had a new unit installed. We would like to express our thanks especially to the senior technician, Gazi, for his knowledge and patient checking of all the work and the necessary adjustments he made. We highly recommend him.

It was another problem with the air conditioner which will cost a lot of money. The tech Ramon came out and inspect the unit and told us the problem and told us how much is going to. He came in really good time. We couldn't do anything today but I'm glad he was honest with us.

Love at first sight! I had high expectations because of the first interaction and honestly because of the reviews. They totally exceeded our expectations. - impeccable, proactive and effective communication both from the office and with the technician - problem solving attitude. They spot a problem area and fixed it. Something that should have totally fixed by the previous A/C company - on time, respectful and genuinely excellent to interact with. The technician took the time to educate me on the issue at hand and provide a novel solution too. Bottom line: they are simply excellent all around!

Beyond 5 stars! My AC was on the fritz and I called my AC company and was told there would be a $149 emergency fee for weekend appointment. The next available appointment was Tuesday. I was in the parking lot of my condo and ran into Dave and mentioned something about my AC. After his appointment in my building, he kindly came and took a look to see what was wrong. He was able to make the repair! I have now switched my service contract to Hopkins air and feel very confident. Dave was professional and knowledgeable…he explained everything that might have been the issue and finally what was the issue. Thank you very much!