Delray Beach, FL

★★★★★

April 8, 2025 · review of Hopkins Air Conditioning

Love at first sight! I had high expectations because of the first interaction and honestly because of the reviews. They totally exceeded our expectations. - impeccable, proactive and effective communication both from the office and with the technician - problem solving attitude. They spot a problem area and fixed it. Something that should have totally fixed by the previous A/C company - on time, respectful and genuinely excellent to interact with. The technician took the time to educate me on the issue at hand and provide a novel solution too. Bottom line: they are simply excellent all around!

Response from the owner · April 23, 2025

Thank your feedback!

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Other reviews for Hopkins Air Conditioning

Kim Marek

July 3, 2023

★★☆☆☆

The guy who came was nice however, I was charged $441.00 to replace my capacitor. Turns out, the cost of a capacitor is only $40.00. When I asked the tech about the difference he said that is the 2 year warranty. Needless to say I won't be using them again nor will the friend who referred me to them.

Response from the owner · July 3, 2023

We are sorry you feel that way. I am looking at your invoice that I will resend to you. The invoice was for the $79 tune up $249 maintenance agreement and capacitor. The total was $520.85 for all of that. We may not be the right fit for everyone's budget and we completely understand. Please keep in mind our tech spent 2 hours at your home and had the part on his stocked truck. He diagnosis the bad capacitor and saved you the inconvenience of a future service call. I do see where you signed for the approval of the repairs as well. You can always find something after the fact cheaper, but that does not always mean it is the same.

Ann DeMartino

April 4, 2024

★★★★★

Excellent Service by your representative today. He was Very Professional and informative. A/C unit works great so far. We love that we bought the upgrade 2 stage A/C unit,..it is much more quiet. We would definitely recommend. Thank you!!

Response from the owner · March 15, 2021

Thank you for your 5 star review. We appreciate your business!

Tyrone Robinson

September 18, 2024

★★★★★

Great customer service from the Monica who went above and beyond and helped me with everything I needed assistance with from our first call! Great company and looking forward to working with them again!

Response from the owner · September 22, 2024

Thank you for your feedback. We’re happy to hear. Monica has met your expectations.

Lori Weinstein

June 18, 2024

★★★★★

I had a great experience with Hopkins Air. Miguel was very knowledgeable and did a thorough assessment. He took his time to talk through my options. When it came to the install of the new system it was done professionally. They made sure the house was up and running that day. Even through the rain and in the dark they stayed to compete the work.

Response from the owner · June 20, 2024

Thank you for your feedback. We are happy to hear Miguel and our team has met your expectations.