Viktoryia Vada

★★★★★

February 25, 2025 · review of Hopkins Air Conditioning

Excellent service from Hopkins Air Conditioning! From scheduling the appointment to completing the repair, everything was seamless. The technician, Donat, was professional, knowledgeable, and efficient. He quickly diagnosed the issue, explained everything clearly, and had our AC running perfectly in no time. Honest pricing and top-notch customer service.

Response from the owner · March 5, 2025

Thank you for your feedback. We are happy to hear our team has met your expectations.

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Other reviews for Hopkins Air Conditioning

Austin Devlin

July 24, 2024

★☆☆☆☆

I’ve been using this company since before they switched owners and the prices used to be great. Now I was quoted $460 to vacuum a drain line. This is my second astronomical quote from them and I won’t be calling them again

Response from the owner · July 24, 2024

Mr. Devlin, Your expectations of paying $130 to unclog a heavily impacted drain line due to a lack of routine maintenance is unreasonable. Everything cost more is 2024 not just for the consumer but as business as well. There is a reason First Air is no longer servicing you as their pricing was just not profitable. Also, the old owners have informed me as I understand you complained every time First Air came out and gave you prices you was also trying to negotiate prices with them. We are not into "Lets make a deal" business we are an air conditioning business. We have been in business since 1988 and have seen a lot of price increases since then. We gave you a price and you declined. That is your right. To leave a 1 star review simply over a quoted price is unfair when you was happy otherwise with our service we provided. Just so anyone reading this review understands that price of $463.50 included a 1 year maintenance agreement that allowed us to come back out 2 more times in the next year to PREVENT problems like yours. So the price was just not for that service that day but additionally for 2 more services moving forward. Good luck on your adventures of finding the cheapest man to do your work. The bitterness of poor quality lingers long after the cheap price is forgotten.

Christina A

May 13, 2025

★★★★★

Technician Gazi did a thorough job assessing and fixing AC unit. Was able to explain main cause of problem as well as advise on best course of action at current time as well as maintenance options for future servicing.

Response from the owner · May 20, 2025

Thank you for your feedback. We’re happy to hear. Gazi has met your expectations.

gregory waters

December 10, 2025

★★★★★

Just would like to say thank you to everyone at Hopkins Air, my AC Fan would not stop blowing no matter what I did, even turning off the breakers to it. I called this morning and Sabrina listened to the concern in my voice and had a tech Eduan there by 1 pm to check things out. Eduan is great has been to my place before and always does a fantastic job, he was able to diagnose quickly what was the issue. Turned out my Blower motor module was blown and had to be replaced, I have been with Hopkins for 10 years they installed this unit for me then and have maintained it since. They were able to find a tech nearby who had a replacement part close by in their truck. So instead of having to wait days for parts and to reschedule for instillation. Eduan went and got it and was back installing within a half hour. He was quick professional and the Unit is working great again. No more issues. Thanks Again to Hopkins Air for doing all the right things, such a great company to deal with.

Response from the owner · March 25, 2025

Thank you for your feedback. We are happy we met your expectations.

Kevin Flannery

November 27, 2023

★★★★★

Hopkins Air Conditioning has provided our system service for the past year. Always providing most knowledgeable, prompt, courteous and professional service. Their attention to detail and risk management is excellent! We are very happy with the services provided to us by Hopkins.

Response from the owner · December 1, 2023

Thank you for your feedback. We are happy to hear that we continue to meet your expectations.