Glenna Humberstone

Hopkins has always been our go to for HVAC needs, but I want to take a second to say that not only is there service always top notch, but it the the employees and servicemen that make the experience even better. Today I called at 8 am and by 930 John was at my door. John was professional, took the time to educate me and made me feel like a valued customer. John was over the top and really enjoyed him coming out today. Thanks to Hopkins and thanks to John!!

We hired Hopkins to install a new HVAC system in an older first floor condo. It was not a simple job. Gabe the young man who did the installation was very efficient and showed great integrity. After the first day we were not real happy about some of the look of the wires. The next morning Gabe came in and said he could not sleep because he was not happy with the looks and proceeded to make everything look fantastic. He communicated with us on every step and we felt he really had our best interest at heart. Great employee. The only thing we were not thrilled with was the helper who was supposed to do the sheet rock work after removing the old air conditioner. He had no idea what he was doing. They need to hire the finish work to pros like Gabe.

Miguel from Hopkins Air is always very helpful explaining and showing what’s going on with my systems, and very professional. Calling into the office is easy as well, as I can always get ahold of someone. I’m very happy with our service.

Hopkins AC is the best around! Always reliable and has the best technicians! Day or night or weekends they are there for you. Great customer service and a great bi-annual maintenance program. THE BEST!!! 5 stars across the board!!!