May 9, 2025 · review of Hopkins Air Conditioning
Had trouble with A/C. Sophia from Hopkins came out and did some troubleshooting. We think we have a solution already. She was timely, quick, professional, pleasant to deal with and solved the problem. So far so good!
Response from the owner · May 20, 2025
Thank you for your feedback. We’re happy to hear. Sophia has met your expectations
Clint McGregor
July 21, 2024
Signed up with them for a yearly service. Part of the deal is they give you a free service at the beginning. About a month after my AC wasn’t working properly. They came for free since I have a service contract and billed me 330 dollars to unclog my system. I told them you were here a month ago and the system is 1 years old. Terrible experience.
Response from the owner · November 24, 2023
Thank you for your feedback. I understand this situation was resolved with our service manager and he rectified any billing issues to your satisfaction.
Larry Powell
May 29, 2025
Gazi, the service tech, provided outstanding customer service. It seems that the entire company goes above and beyond to meet the customer expectation. Highly recommend their services if you’re ever in the need for AC maintenance repair or installation.
Response from the owner · June 6, 2025
Thank you for your feedback. We are happy to hear Gazi has exceeded your expectations.
Chris Foy
August 17, 2021
Were able to come out for a maintenance/service visit for a nonurgent request within 24hr. Tech Rohan was professional, knowledgeable and efficient. Made recommendations and work done quickly. Signed up w/ a service plan to ensure regular checks. Thanks.
Response from the owner · August 18, 2021
Thank you for your 5 star review! We are glad to know Rohan and our company met your expectations.
David Sloan
September 1, 2023
We recently had a contract service call and our technician was Ramon. He was absolutely first rate. He was prompt, extremely courteous, professional and did high quality work. It was a true pleasure dealing with him and will request him in the future. Excellent experience.
Response from the owner · September 1, 2023
Thank you for your five star review. We are happy to hear Ramon and our company has met your expectations.