January 19, 2026 · review of Hopkins Air Conditioning
They are excellent, very thorough, and very professional!! I have them come twice/yr for our maintenance and they keep everything going great! One of our units broke yesterday & someone came out today(a sunday) and will be back tomorrow w/ parts! Cindy
Response from the owner · October 4, 2020
Thank you for the 5 Stars!
Cammie Crickenberger
September 9, 2024
Sternley was fantastic! He did a thorough maintenance check on my unit. He explained everything very well. I definitely recommend him to future clients.
Response from the owner · September 10, 2024
Thank you for your feedback. We’re happy to hear Sternly has met your expectations.
El Jefe
February 29, 2024
I use HA for my AC maintenance. They are always on time and go about their work in a professional manner. Sometimes I feel they are trying to upsell some accessories. But I have no issues saying no. All in all they do a decent job for a decent price
Response from the owner · February 29, 2024
Jeff, Thank you for your feedback. Our process and training is the completely opposite of upselling. We usually ask the customer how long they want their system to last and ask permission if we find anything to bring to their attention that would hinder the unit not to lasting to the customers expectations. After that we give customer all information and let them decide what is important to them. If they elect to do nothing that is always perfectly fine. My techs would not be building value if they did not go through your entire system on a "preventative maintenance" and at the very least bring their findings to you.
Lynne Hogan
June 9, 2025
Gazi was phenomenal! Very friendly and knowledgeable. We hope to work with him again in the future! Thanks, Gazi!
Response from the owner · June 10, 2025
Thank you so much for your wonderful feedback, Lynne! We're thrilled to hear that Gazi provided you with exceptional service, and we look forward to working with you again in the future!
Montse Vazquez
October 27, 2022
Ramon Hurtado is very professional and gets the job done. He did a great job fixing my ac unit. Will definitely recommend his services to everyone.
Response from the owner · October 27, 2022
Thank you for your feedback!