Gary

Miguel 3 (the guy that did my service) was real cool and professional. Helped me out alot and was informational. Above and beyond. Give him a raise. Seriously

Darren is the best he did everything so effortlessly. And the best is the respect he has for my HOME. Thank you JOB well done.

Sophia Ehr! Thank you sooo much for the Sat after 5p show up and fix. The homeowners and I very happy to have someone so knowledgeable and easy to talk to. You explained it perfectly. Thank you. Stay cool. Call Hopkins!

Scott. Wow! The embodiment of professionalism, expertise, thoughtfulness and respect. As I told him, if this is how Hopkins performs as a company, they'll have me as their customer forever. We had an A/C issue: he thoroughly analyzed the potential causes, discussed with me the two emerging hypothesis, tested them and landed on a solution. He exudes expertise in a calm and collected way that, given the situation, I genuinely appreciated. I had the feeling that "he got us" and that he genuinely cared. So so so many times I have come across technicians that might do their job, but don't seem to care much about it (or you). Not Scott, he truly seemed to care. And that came across how he communicated: clear, patient, at every step of the visit. Bottom line: Scott raises the bar and if he is what Hopkins is all about, they will have us as customers for life. Thank YOU, Scott!