Alicia Childers

★★★★★

May 30, 2023 · review of Hopkins Air Conditioning

After an extensive research of different companies in the area, the final choice was Hopkins Air Conditioning. Now, after the old system was replaced and our new system has been installed, we are very happy that Hopkins was our choice, and this is why: 1. Every time you call them, you talk to a friendly person not an answering machine, and they immediately take care of the problem. 2. They arrive on time, and give you a ten minutes warning when they are in the area. 3. They listen to your concerns, and they are patient and flexible. 4. They have good ideas and give good advice.They are very knowledgeable. 5.They are considerate. They set paper on the floor, or wear shoe covers inside the house, they clean up after they are done. 6. They work very hard and get the job properly done, even if that means, not cutting corners or taking the easiest way out They stay until they are sure the system is working properly, even if they had to work after hours. 7. They have good work ethics, and they certainly go the extra mile.They all seem happy to be working there. Big Thanks to Scott, Brian, Ryan, Rene, Jamie, and Penuel, for going above and beyond We would highly recommend Hopkins!

Response from the owner · May 31, 2023

Wow! Thank you for all the kind words and we are very pleased to hear we have exceeded your expectations. Thank you for the opportunity to service you. It is customers like yourself that keep us motivated to do what we do and continue to set the bar high with our customer service standards.

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Other reviews for Hopkins Air Conditioning

John Duque

May 23, 2025

★★★★★

Great response, great service. Brian the tech was top notch . He got me nice and cool. Definitely a good HVAC outfit, I’d recommend them to anyone in need of quick, quality service.

Response from the owner · June 6, 2025

Thank you for your feedback. We are happy to hear Brian has met your expectations.

Tunc Tarhan

September 12, 2025

★★★★★

Cesar and his partner were great ! They were very polite and worked clean

Response from the owner · March 5, 2025

Thank you for your feedback.

Centro de Avivamiento Cristiano West Palm Beach

February 13, 2025

★★★★★

Gaci and Sophia did an excellent job, they cleaned the AC pipes inside and outside the house which were clogged. They provided information about what to expect from the unit and what to do next in a clear way and with details. Very respectful and great customer service. I would recommend them for sure.

Response from the owner · February 19, 2025

Thank you for your feedback.

p c

February 10, 2025

★★★★★

Please ask for John at Hopkins. Everyone at the company is really nice. They will give you a window of 2 hours instead of "maybe" today so you don't have to wait forever. Their annual maintenance package is a great deal. John is fair, prompt and excellent at what he does. I tell all my friends about Hopkins, by far the best service in a long time. I have been with them for 3 years now.

Response from the owner · September 13, 2023

Thank you for your feedback. We are happy to hear that John has met your expectations.