Anne Albright

We are much happier with Hopkins, John is the pro managers here that fixed our previous issues and maintains our investment properties and vacation home. Super knowledgeable, Honest, and takes pride in what they do. You can tell when a company is well run, these guys know how to treat their clients and employees. Highly recommend company and John.

I cannot say enough positive things about this company. Hopkins air conditioning offered not only the best service, they were honest, punctual, professional, and most importantly kind. Our system unexpectedly broke down during the hot summer. Hopkins was quick to respond. John came out and patiently explained all her options and helped us pick the best system for us in our home. He was very professional and thorough. The installation went smoothly and we are very happy with the way it is working. I will be staying with his honest company for any future needs. Would highly recommend Hopkins air-conditioning. Thank you!

We were very disappointed! Hopkins has been servicing our home 2 units well for the last couple of years. We asked them for a quote for our rental unit. They were much higher than another company who we ultimately used. Over the weekend, one of our home units went out. My husband called for support. At first a tech said they could come in two days. Then another man called back and told him that because we didn’t use them for the rental unit install, they would not service us. My husband told him they had just been out for home maintenance in April, but Hopkins said they still wouldn’t come. We were shocked! I am responding to your reply. Your estimate was for a different address from our service contract and we were giving you the option to bid on it. Your estimate was almost double the price of the company we selected. Your prices are high and we have paid them in the past. We will not be in the future as your loyalty cannot be relied upon.

Scott was, as always, professional, knowledgeable and thorough. He diagnosed both issues quickly and then made required adjustments along with replacement of malfunctioning transformer. Also, he called first and showed up early. Can’t say enough about the excellent service and people at Hopkins!