BRIAN PHELPS

★★★★★

May 21, 2025 · review of Hopkins Air Conditioning

After a lengthy conversation with the owner who reached out to me so we could discuss the quote I received from the technician yesterday he explained to me that it is possible that the tech could have gotten a false positive diagnosis on the compressor being shot when in actuality it was not which did make sense to me. I wish I didn’t react so fast to write a bad review before speaking to the owner of the company it was completely wrong on my part he did go above and beyond by returning the money for the service fee back to me for any inconvenience that his employee caused which he did not need to do with that being said I definitely would use him in the future now I see why he has so many outstanding reviews

Response from the owner · June 6, 2025

Thank you for your review

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Other reviews for Hopkins Air Conditioning

Lloyd Estes

June 11, 2025

★★★★★

Nobody is ever prepared for their AC to stop working munch less have it happen on a holiday weekend. All it took was a quick call to Hopkins AC and there was no hesitation. All that was ask was our address. Upon arrival there technician made a quick but complete inspection and identified the problem. He explained their programs and cost. Once agreed upon his work was complete and we had cool air once again. We would highly recommend Hopkins AC to our friends.

Response from the owner · September 5, 2023

Thank you for your feedback! We are happy to hear that our team here at Hopkins Air was able to meet your expectations.

sean cordell

September 16, 2024

★★★★★

Great, courteous service. Resolved all issues, explained all work being performed. Would highly recommend Hopkins Air. Gazi our technician was great.

Response from the owner · June 4, 2024

Thank you for taking the time to provide feedback on your recent experience with Hopkins Air Conditioning. We appreciate your business and look forward to serving you again soon.

Norah Onyx

October 13, 2023

★★★★★

Hopkins Air conditioning Are very professional. Very trustworthy, they give excellent service. I would highly recommend. Hopkins very family orientated, and I love that. They make me feel like I’m part of the family.

Response from the owner · February 5, 2021

Thank you for taking the time to leave a 5 star review. We are glad we met your expectations!

J J

October 10, 2025

★★★★★

Great installation by Hopkins. Been using them for years.