Carolyn Schiller

on time and professional. Installed a new nest thermostat and fixed existing issues. great service

Great, responsive service. Always follow up on questions. Have used them for installation and maintenance. Louis came out on an emergency call today and his knowledge and service were superior.

I was referred to Hopkins after losing air conditioning last summer and hearing from my old company that it would be several days before they could come and fix it. I called Hopkins and they came over right away, fixed the issue, and signed me up for a service contract. Hopkins is very professional, on time, extremely organized, and not expensive. They setup an appointment time, send a reminder/confirmation the week prior, and call when they are close by so you know they are arriving. The technician that has come to my home knew my system like the back of his hand and spent time educating us on what’s going on with it and what he’s doing to make it better. This sets Hopkins apart. I have more confidence in a technician that explains what/why they are doing the job instead of just coming and going. Hopkins was also very reasonable and their price is less than I would expect for the service I’m provided. Doesn’t get any better then that.

Nice people, very responsive, able to install a new unit quickly! Everyone from the company is extremely good at what they do and did a top-notch job on the installation! Really paid attention to the details. Would highly recommend.