Gilbert Knauer

★★★★★

November 11, 2025 · review of Hopkins Air Conditioning

We have been using Hopkins for many years and always have had great service. Recently they did a great job installing a Lennox XC20 3 ton unit. The job was completed in one day. The crew was extremely professional. They protected our floors and carpets and were very neat. I strongly recommend Hopkins. Update I just had the semi annual service. Went great. Very professional and neat. Update 11-23-23 Just had emergency service today, yes on Thanksgiving. Problem fixed by Justin.Hopkins is great. Now my guests have A/C Update 4-25-24 Serviced all units. Great job as always. 5-8-24 Great as always. Serviced (3) units with KickStart. 6-11-24 Fixed faulty float switches. 6-27 Unit #3 low on Freon. Got it going for now. Found leaks and ordered new parts. Great job John. 7-8-24 Two coils replaced on Unit #3. Completed on time and cleaned up after. Works great. Great job. 7-25-24 Diagnosed Unit 4A problem which is a defective Blower Motor. Replacement is scheduled for tomorrow PM. 7-26-24 Blower Motor replaced. Unit works perfectly. Well done 10-22-24 Clogged Drain on no. 1 unit. John diagnosed it quickly. Works great. 12-10-24 Found mold on our MBR vents. Contacted Hopkins. They did a complete inspection of the ductwork and recommend replacing it. The job which was completed in just two days. The crew was efficient and caring. Another well done job by Hopkins A/C. 1-2-25. Replaced Thermostat. Well done 3-11-25 Finally replaced my AC (5 units). Went with Carrier as suggested by Hopkins. They did a fantastic job as always. I Highly recommended Hopkins AC. 7-31-25 Replaced defective iflo unit. 11-11-25 Replaced (5) iflo cartridges and flushed Drain Lines. Perfect!

Response from the owner · February 23, 2018

Mr Knauer, Thank you very much for your business. We're so happy to hear that your recent installation went well. As always anything we can do for you in the future please do not hesitate to contact us.

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Other reviews for Hopkins Air Conditioning

Marcia Headley

September 15, 2020

★★★★★

I called Hopkins AC Service because my AC wasn't cooling, even though it was supposedly fixed by another service company who failed me miserably. John, a technician from Hopkins came the same day I called, and diagnosed the problem, at all time explaining everything to me and my husband. We could tell he knew exactly what he was doing and we were confident that he would get the job done right. The following day Doug and Xavier came and got the job done, they even set us up with portable ACs while they worked so that we could be comfortable and cool. Now my AC is working perfectly well. I admire their professionalism and I HIGHLY recommend them. Thank you Hopkins, five star all the way.

Response from the owner · October 4, 2020

Thank you for the recommendation, it is the best praise we can receive.

Edouard Zak Photography

October 7, 2023

★★★★★

Switched from another servicer who apparently stopped working on the weekends. Called Hopkins they were here her on-time and got the job done right. I just signed up on their annual maintenance plan I liked them so much. Highly recommend.

Response from the owner · October 10, 2023

Thank you for your feedback. We look forward to continuing to meet your expectations.

Jana Schulle

July 16, 2024

★★★★★

When we were suddenly faced with a broken A/C system after business hours on a holiday weekend in 90+° SoFlo, Hopkins Air Conditioning came to our immediate rescue! They were extremely kind, courteous and professional, and they went above and beyond to get our problem solved quickly and efficiently. They communicated necessary steps with us throughout, and they instantly fixed the problem and got us back to cool comfort in no time! We would call Hopkins A/C any and EVERY time! THANK YOU, Hopkins!

Response from the owner · December 8, 2022

Thank you for the review! We are glad to here our team has met your expectations!

Sylvia Noel

December 10, 2019

★★★★★

I have been using Hopkins for many years and have had several different service technicians come out for bi-annual maintenance and repairs. They have all been prompt, courteous and knowledgeable. Most recently Xavier came out for the regular maintenance. In addition to being efficient, he was also very pleasant. I would highly recommend this company to anyone looking for dependable, friendly service

Response from the owner · December 16, 2019

We're very happy to hear that Xavier provided you with a great service. We'll make sure to give him an att-a-boy! Thank you very much for taking the time to post a review.