Howard Collins

★★★★★

February 8, 2022 · review of Hopkins Air Conditioning

Had a great experience with both the technician that came out and with the office. Joyce, in particular, went above & beyond helping me with issues at my condo. I highly recommend Hopkins Air Conditioning.

Response from the owner · February 9, 2022

Thank you for your 5 star review! We are glad to hear Joyce met your expectations!

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Other reviews for Hopkins Air Conditioning

Val K

July 7, 2020

★★★★★

Chad, Evier, Xavier, John, Aaron, Faris, have all been wonderful. On time, professional, respectful. They were recommended to me by a well-respected contractor and it's clear why.

Response from the owner · February 6, 2021

Thank you for your 5 star review.

Megan Shockley-Holmes

September 10, 2018

★★★★★

Hopkins is one of the best companies I have ever worked with. Richard my tech was amazing at fixing my AC and was profiecent in his work. Exetremly professional. This company sets the bar high for customer service. See my day started out with me trying to install a brand new theromstat. When I put it in no cold air was blowing. So I tried putting the old theromstat on then my AC unit would not work at all or turn on. Now my son who is only ten month has severe asthma and has to use a neabilzer every night. So as the heat started to build and I realized I couldn’t fix this problem I started to become exetermly nervous. To hot of air and my son has a hard time breathing. At this time it was 10:30pm on a Sunday. I started to look up 24/7 HVAC companies. I called 20 place that advertised This on their website and every single place told me they couldn’t Get a tech out till the morning or a tech would call back and never did. I was furious as to why they advertised this but the service they didn’t actually offer. It was now 1am and it was 85 degrees in my house. I finally came across Hopkins and called. At first I received an answering machine and I thought here I go again so I left my information with a callback number. Within two minutes Richard called me back and explain all the fees and was up front and honest. He said he could come out right way and he actually did. Out of 20 places the only person who actually offered the services was Hopkins. Richard came out and was exetemely kind and professional. He fixed my AC and was honest about the problem. They had reasonable prices compared to most places and Richard went above and beyond to get the job done. I will always recommend this company going forward and use them for all my AC maintence needs. I can’t thank this company enough for helping me sleep well knowing my son is going to be okay.

J R

May 23, 2025

★★★★★

Gazi 2 from Hopkins AIr Conditioning did a thorough job, 1st class, servicing our a/c. Highly recommended, clean cold air. Great work.

Response from the owner · February 26, 2024

Thank you for your feedback. We are happy to hear Gazi has met your expectations.

Tyrone Robinson

September 18, 2024

★★★★★

Great customer service from the Monica who went above and beyond and helped me with everything I needed assistance with from our first call! Great company and looking forward to working with them again!

Response from the owner · September 22, 2024

Thank you for your feedback. We’re happy to hear. Monica has met your expectations.