james naclerio
Repairman wouldn't assist me in moving my washing machine so he could access my AC unit, told me I had to reschedule. Then when I called back to reschedule, I got their automated service to set the new appointment. Called back the morning of to confirm the appointment, got the automated service again and it confirmed my appointment. Then with only 30 minutes left in the appointment window, I call back and speak to person and they tell me there is no appointment.
Response from owner
June 6, 2025
Other reviews
Robert De Stefano
No written review
N R
Miguel provided excellent thorough service. He quickly diagnosed the problem and provided the needed solution. Will always request this technician for all of my properties' A/C services.
Jan Arden
fine job
Denver Burdette
John arrived exactly on time today and we found him to be a consummate professional. He could teach the class on excellence in service! Installers Kevin and Karel completed work for our new a/c unit yesterday. My wife and I were extremely impressed with these 2 gentlemen. They arrived on time, worked like trojans and had an attention to detail rarely found with service providers today. They were both courteous, professional, and knowledgeable about the unit. When replacing the drywall around the air handler, they even painted it prior to putting it up. We would place them both in the category of master craftsmen when it comes to a/c installation. I would encourage all new clients of Hopkins Air that are purchasing new units to request these two to do the job, you can't go wrong. As they neared completion, they loaded all boxes and the old unit onto their truck. Then went around with a vacuum to clean up any dust and debri and left behind a spotless area where they had worked. The new unit worked like a charm and reminded us that air conditioning in south florida is not a luxury, it's a necessity. Perhaps 10 stars is more appropriate for Kevin and Karel. Cudos to Hopkins Air for employing such quality installers !