September 26, 2025 · review of Hopkins Air Conditioning
Gazi was so helpful and knowledgeable and patient with explaining what we need. Excellent customer service.
Response from the owner · September 29, 2025
Thank you so much for your fantastic feedback, Jane! We're glad to hear that Gazi provided you with helpful and knowledgeable service, and we appreciate your kind words about our customer service. We look forward to serving you again in the future.
Richard Rappaport
July 29, 2024
Miguel was professional... Knowledgeable... Patient and honest....He took his time to do maintenance on our unit..... And verified it was in good working order.... Checked the vents.... And cleaned the external unit.... Overall we were extremely happy with the service call... He did a Great job!!!! Our AC unit finally started dying on us.... They were out the next day to replace.... It was done the same day... We slept with icicles on our faces that night 😁 Thank you!!
Response from the owner · March 17, 2022
Thank you for your 5 star review! We are glad to hear Miguel met your expectations!
Stacy Moskowitz
August 21, 2025
Eduan is amazing. Hard worker and honest and talented. And kind. I’d recommend him for anything ac related!!
Response from the owner · August 22, 2025
Thank you so much for your kind words, Stacy! We’re glad to hear you had such a positive experience with Eduan, and we appreciate your recommendation for any AC-related needs!
Trestian Stewart
May 27, 2024
There was an issue with my scheduled service this weekend and the owner addressed the issue but refunding me the entire amount paid. I offered to pay for the service call out fee but he insisted due to the inconvenience he refunded the entire. Thanks for being an up standing person and doing the right thing. I will continue to do business with this company as one experience cannot cancel out the rest of the great service received. Thank you.
Response from the owner · May 27, 2024
Hi Tre, I tried to reach out to you with no luck. I would like to discuss your service call and come up with an acceptable resolution for you. Please call me at your convenience 561-656-4255.
Maureen Gardiner
June 16, 2025
I had a very good experience with Hopkins Air conditioning. They did my annual check-up and everything was fine.
Response from the owner · August 14, 2023
Thank you for your feedback!