jim vaughan

★★★★★

April 30, 2024 · review of Hopkins Air Conditioning

I had a relatively urgent problem with my HVAC system at a PGA condo with irate renters. Hopkins came very quickly, solved the problem and actually also helped to placate the understandably upset renters---they did a very professional, courteous repair. I had a concern about the bill and they again responded immediately and together we worked out a mutually satisfactory solution. I am impressed with the timeliness and quality of their work and also, importantly, with their open interaction with their customers to explain and resolve any conflicts. I have signed up with them long term.

Response from the owner · February 19, 2020

We're so happy to have you on-board with us. Thanks for stopping by to leave us a review, it is greatly appreciated.

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Other reviews for Hopkins Air Conditioning

Sylvia Noel

December 10, 2019

★★★★★

I have been using Hopkins for many years and have had several different service technicians come out for bi-annual maintenance and repairs. They have all been prompt, courteous and knowledgeable. Most recently Xavier came out for the regular maintenance. In addition to being efficient, he was also very pleasant. I would highly recommend this company to anyone looking for dependable, friendly service

Response from the owner · December 16, 2019

We're very happy to hear that Xavier provided you with a great service. We'll make sure to give him an att-a-boy! Thank you very much for taking the time to post a review.

Peter Belgard

November 26, 2025

★★★★★

Edoun was prompt neat and efficient. He saved the day.

Response from the owner · November 27, 2025

Thank you so much for your wonderful feedback, Peter! We're glad to hear that Edoun made such a positive impact with his promptness and efficiency.

Wesley Wells

June 7, 2025

★★★★★

Sophia came out late Friday evening on a rush call for ac compressor not running. She diagnosed the issue quickly, had the replacement part in place in less than 30 minutes. Also replaced our uv bulbs since she was out here already.

Response from the owner · June 10, 2025

Thank you so much for your wonderful feedback, Wesley! We’re happy to hear Sophia got your AC running again so quickly and took care of the UV bulbs while she was there. We appreciate your trust in our team!

Joanne Demaras

December 30, 2025

★★★★★

This was my first maintenance since new in May, the tech was on time. Polite and pleasant. Knowledgeable and informative. Every was great.

Response from the owner · December 31, 2025

Thank you so much for your wonderful feedback, Joanne! We're glad to hear that our technician was on time, polite, and informative, and we appreciate your support as we strive to deliver excellent service at Hopkins Air Conditioning.