john roach

Ervine was fantastic: very knowledgable and confident. Went straight to work and solved the problem so it won't happen again. Very satisfying call.

We had our AC go out because our our drip pan was full. Xavier came out to us about an hour after our call to Hopkins AC. the drain was cleaned and the technician told us how to care for the drip pan issue. Very professional and will use them again. 9/18/2023 Today was just a regular service call. I found Tino to be a technician that Hopkins should feel very satisfied with because i was. I even allowed him to sell me another mold prevention box that is to be much better than the mold light that was sold to me by a previous company. Although i was really sold by Hopkins because the first technician told me i would not have to deal with anyone else but him, and I now am on my 3rd technician in 2 years, I believe the technicians sent to me have been head and shoulders above the air conditioning companies that do the most advertising on TV, I really did not like those guys and I have now found a company that I can rely on. Thank you Hopkins A/C. P.S. The Hopkins technician assured me that the most expensive box that was installed to eliminate mold will do the job - eliminate mold, even in the ductwork. He put Hopkins on the line if it didn't work. 3/7/2024 Today just a regular service call but the same great service. I found Miguel to be a technician that Hopkins should be proud to have on staff. I am grateful to now have a company that I can rely on. Thank you Hopkins A/C.

Technician came in a diagnosed an issue that was misdiagnosed by another vendor. The order the parts that were needed and had me back up and working. Very trustworthy.

We're on our third air conditioner system, the first two lasting about ten years each. Hopkins Air Conditioning has proved to be the most reliable and trustworthy of the related companies with which we have dealt over that 25 yer period.