February 19, 2020 · review of Hopkins Air Conditioning
Outstanding service...Hopkins was very responsive and did an amazing job replacing our old air conditioner. Everyone we worked with was courteous, knowledgeable, professional, and friendly. Highly recommend!
Valarie Witchard
May 7, 2021
Hopkins Air is very reliable and economical. Their service is top rate. My technician was Patrick. He was on time and immediately started working. He was friendly, wore a mask, was efficient and very knowledgeable. He gave great recommendations and was very patient. Thank you for the service
Response from the owner · May 10, 2021
Thank you for your 5 star review! We are glad Patrick met your expectations!
Gabby David
July 25, 2025
Just had Donat the Hopkins technician over and he assessed my problem and solved it.Had to call the Hopkins supervisor about a potential charge and the supervisor was very fair in working with me due to having previous maintenance done 3 months prior.I appreciate his fairness and communication on the matter.Solid customer service.Thank you
Response from the owner · July 28, 2025
Thank you so much for your positive feedback, Gabby! We're glad to hear that Donat and our supervisor were able to resolve your issue with fairness and clear communication. We truly appreciate your support and look forward to assisting you again in the future.
Joe B Interrante
October 27, 2025
They were on time and diligent on the install of out new HVAC system. Great follow-up and it's working perfectly.
Response from the owner · October 28, 2025
Thank you so much for your wonderful feedback, Joe! We’re glad to hear that our team was timely and diligent with your HVAC system installation, and we appreciate your recognition of our follow-up.
Allan Ortman
March 27, 2024
I have used First Air Air for many years, and now that it has become Hopkins air conditioning. I am happy to see that the quality remains top-notch, and the service personnel remain professional, friendly, and courteous. I had the pleasure of having Gazi service my system today and I would highly recommend him. He explained everything in simple terms and recommended additional services without the hard sell that other companies rely on. I will continue to use Hopkins air-conditioning in the future and will recommend them to all my friends.
Response from the owner · April 4, 2024
Thank you for your feedback. We are happy to hear Gazi and our team has met your expectations.