Keith Lacroix

We love Hopkins, they are always on time and service is top notch! We especially appreciate the weekend service when needed.

Let me start by saying I NEVER leave reviews… but after my routine maintenance visit with the technician Luis, I felt I had to. This guy is thorough. He checked everything! I was expecting a 20 minute visit, but this guy really went above and beyond and examined and inspected every single aspect of my ac unit and was here for over 2 hours. He flushed, cleaned, sanitized, ect. He took the time to explain everything to me and why certain things were happening and ways to prevent them. I can’t stress enough how great of a tech Luis was; whatever he’s getting paid isn’t enough. I will 100% be using this company again and be asking specifically for Luis.

Excellent work!!! The techs were knowledgeable and personable. The day was extremely hot but they worked constantly to get the job done. They were a great team!! We purchased a brand new AC system, a Lenox, that was on excellent advice from John. Hopkins’s had redone all of our duct work the year before and that work was excellent which is why we contacted them again. The new unit is sooooooo quiet! We like our home quite cold and John was right when we called him that evening concerned and he told us to give it a little more time, after all it was 98 degrees in the house. He was right! We woke up and it was freezing cold to our liking! Thank you Hopkins for another great experience!

Sophia was awesome. Arrived on time, and was very thorough with her work. She found a couple of issues that need to be addressed; yet, didn't pressure me to do them today. She did point out what should be a priority; which, I appreciate and will recommend her to come back and complete the job!