Marcia Headley

★★★★★

September 15, 2020 · review of Hopkins Air Conditioning

I called Hopkins AC Service because my AC wasn't cooling, even though it was supposedly fixed by another service company who failed me miserably. John, a technician from Hopkins came the same day I called, and diagnosed the problem, at all time explaining everything to me and my husband. We could tell he knew exactly what he was doing and we were confident that he would get the job done right. The following day Doug and Xavier came and got the job done, they even set us up with portable ACs while they worked so that we could be comfortable and cool. Now my AC is working perfectly well. I admire their professionalism and I HIGHLY recommend them. Thank you Hopkins, five star all the way.

Response from the owner · October 4, 2020

Thank you for the recommendation, it is the best praise we can receive.

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Other reviews for Hopkins Air Conditioning

Val K

May 29, 2024

★★★★★

We’ve been with Hopkins since 2018. Having set up a mini split system throughout an old house. Hopkins installed and had overseen the splits and outdoor units for years. Their service is always excellent.

Response from the owner · January 8, 2020

Valerie, What a nice review! It’s been a pleasure working with you on your project. We hope you enjoy your new home.

Jen Costanza

December 2, 2024

★★★★★

Gazi was amazing!! Came on time as promised, care for my ac, gave me all my options, was also very considerate in keeping my house clean! Thank you!!

Response from the owner · December 7, 2024

Thank you for a feedback. We’re happy to hear. Gazi has met your expectations.

Margarita Juhe

October 21, 2024

★★★★★

The Fan wasn't spinning outside and it was hot. I called Hopkins, I've never used them before. Someone was scheduled to arrive in the afternoon, but they called me to let me know they an earlier slot. The technician checked the system, and discovered that the contact wasn't distributing power to the unit. He had one in the Van and replaced it. It was up and running in minutes. He was honest. I was also able to use my card to pay right there and then. So, they get 5 stars. -David

Response from the owner · October 25, 2024

Thank you for your feedback

Michelle Michelle

June 14, 2025

★☆☆☆☆

Been trying to call this company for 3 days. Can never talk to a manager!! Wanted to tell them that the driver was so busy on his phone going down Northlake Blvd at 42mph, in the left lane, that he didn't realize there was a car build up for 1.5 miles !! People were mad!! This is why we have so many accidents on this road. Get off your phone and get in the right lane!!!

Response from the owner · June 16, 2025

We’re truly sorry to hear about your experience, Michelle. Your feedback is important, and we’d appreciate the chance to address your concerns directly; please reach out to us at hopkinsreviews@libertyservicepartners.com.