Marthany Jean baptiste

Hopkins air as in technician Miguel was here on time was very courteous very nice. Introduced me and showed all the different situations that was with my air conditioning showed me what is supposed to be and what’s not supposed to be also showed me all the dirt and rust and Mold that’s inside was very considerate about giving me information that I needed as in the different values of which way to go to repair or to do further applications and to have my air conditioning to keep going it was very nice experience Thank you again

We found Hopkins Air Conditioning while doing online research for companies that could perform proper "air balancing" of residential homes. We had two previously failed attempts with other AC companies to fix our 10 degree swing of temperate from one side of our house to the other. Other companies simply tried to band aide the situation by turning up the fan speed of the unit which made it worse. Hopkins had all the proper equipment to measure our entire home's air flow to do proper "air balancing." Chad provided us with a proposal for the solution which he thoroughly went over line by line which included installing returns in each bedroom, resizing vents, resizing ducts and replacing old duct work. While the work involved was a lot more extensive than we originally thought we would need, the cost was actually surprisingly reasonable. Doug and Xavier were the technicians that did the initial diagnostic air flow measurements and also performed the work. They were polite, professional, and clean. They did not leave until they ensured everything was working as designed and to specifications of the agreed upon work. It's rare to find a company with such great customer service, professionalism, and politeness. They have customers for life and will be performing our bi-yearly AC maintenance moving forward.

Great company! Would definitely recommend them, also received great help from Monica she was awesome!!

They were able to come out later that morning and diagnose the problem with my AC. Then they were able to put in a new system for me the next day. The guys that came out were super professional and did high quality work.