Niece

★★★★★

June 15, 2025 · review of Hopkins Air Conditioning

I had the pleasure of having Sophia come out for a routine service on my AC unit, and she was absolutely exceptional. From start to finish, Sophia was professional, knowledgeable, and incredibly thorough. She took the time to explain the entire process to me in a way that was easy to understand, which I really appreciated. It's clear that she knows her work inside and out, and she made sure everything was running smoothly before she left. What stood out most was her patience, attention to detail, and genuine care for making sure I was comfortable with the service. Sophia went above and beyond, and it’s rare to find that level of dedication these days. Highly recommend Sophia if you’re looking for reliable, honest, and top-notch AC service. I’ll definitely be calling on her again in the future!

Response from the owner · June 16, 2025

Thank you so much for your wonderful feedback, Niece! We’re thrilled to hear about your exceptional experience with Sophia and appreciate your recommendation; her dedication truly reflects our commitment to quality service at Hopkins Air Conditioning!

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Other reviews for Hopkins Air Conditioning

Cindy Bowles

December 12, 2025

★★★★★

I'm so happy that I found Hopkins Air....I moved to this area about 7 years ago, and have bounced around trying to find an HVAC service that is above and beyond......Luckily, I finally found the one with John, at Hopkins Air. So thankful!!

Response from the owner · February 9, 2024

Thank you for your feedback.

Jorge Luis Cardenas Sanchez Ramirez Tejeda

August 21, 2024

★★★★★

🌬️**Review for Gerardo, the AC Whisperer!**🌬️ If you ever find yourself in a sweat so intense it feels like you’re auditioning for a sauna commercial, look no further than Gerardo from Hopkins Air Conditioning! Not only did he swoop in like a superhero in a tool belt, but he also managed to turn my home from a tropical jungle back into a cozy igloo. ❄️ I swear, when he showed up, it was like he brought a mini Arctic blast with him. I half-expected polar bears to start wandering around! Gerardo not only fixed my AC; he also cracked jokes that were cooler than the air he was pumping out. Who knew an AC technician could be so entertaining? So, if you want your home to feel like the North Pole (minus the elves and the sleigh), or if you just need a good laugh while your AC gets a makeover, I wholeheartedly recommend Gerardo. He’s like the magician of cool air, and I’m convinced he might even be part penguin. Thanks, Gerardo! I’ll never take my chill for granted again! 🧊✨

Response from the owner · August 23, 2024

Thank you for your feedback.

Angela Hutchings

September 1, 2024

★★★★★

Hopkins always goes above and beyond to help us when we need it! Always great service and our tech, Miguel, always shows up in a timely manner and addresses and fixes our issues. Great work and great customer service overall- highly recommend working with them!

Response from the owner · September 5, 2024

Thank you for feedback. We’re happy to hear Miguel has my ear expectations.

Joshua Breault

April 4, 2022

★★★★★

Story time I call at 2pm on a Sunday By 2:15 their team was calling me back to confirm a time window (5-8) By 6pm Jonathan was at my house, in the attic and already checking on parts. Thankfully he had the part in his van, within 2 hours of verifying the blower was replaced and my 3 month old was back in his cooled room. Jonathan was fantastic, and the triage/ execution and scheduling was fantastic. Highly impressed, I even setup a maintenance package based on the execution of todays visit. Well done

Response from the owner · April 4, 2022

Thank you for your 5 star review! We are glad to hear Jonathan and our team met your expectations!