Norman Prajzner

The service was excellent, Jasper was super nice and performed the maintenance nice and clean. He arrived right on time, and completed the maintenance efficiently.

John was right on time Extremely professional, knowledgeable and thorough He was able to identify the a/c issue , inform us as to how it would be repaired gave suggestions for maintaining the a/c in order to have it working at an efficient level and actually fixed an issue I had with The Nest I will definitely tell my friends and family what a great company Hopkins Air. Is .I’m very hopeful to use them moving forward if any other issues arise Great company ! And John was the best mechanic !!

Miguel was awesome he went way beyond in customer service. My a/c stopped running on Friday he came when I called asap. Advised of problem but told me parts dept were closed they have part in stock but he will not be able to get it until Monday. Wow to my surprise he was at my door 9am on Saturday morning. He fixed the problem. For years I have had a contract with ECM which is very expensive and never had anyone that treated me with such great customer service. I would rate them 10 plus.

Gazi was professional and efficient during our maintenance. He provided all the information about our units and options and was very knowledgeable. Highly recommend the service!