Perry Diamond

Responded immediately to my request and had two professionals there the next day. They determined the problem (which my regular AC contractor could not figure out) and came up with a sensible solution. Professional and thorough.

Grateful for Hopkins Air, they were able to get things done quickly when I needed to use my home to care for sick family members. They made it happen in 1 day, making things a little easier for me and my family when my A/C unit went down! Super grateful! Thank you for your help! 🙏🏻 Highly recommend. 👏🏻👏🏻

Office and tech staffs are very pleasant, courteous and professional. They always arrive on time and work quickly and efficiently. We have been using them for the past 25 years thru different ownerships. The service has always been great and you always get call-backs even on the weekends or during holidays when it is important. I posted this a couple of years ago and reiterate everything said above. The personel and the service continue to be the best. They responded to our call yesterday, Saturday, when we had no heat. Irene walked us thru what to do with the breakers going and checked in with us numerous times to see if it was working. When it wasn’t, she sent John 3 who has been servicing us for a few years, and the problem with the thermostat was resolved reasonably quickly. Irene was absolutely fabulous and deserves. Combat pay or a big bonus for having to deal with irate customers during the coldest day of the season and on a Saturday. She was calm, patient and extremely professional and kept calling back to check to see our status. John is our usual tech and is always cheerful, efficient, quick and professional. He is great. He and Irene are great representatives of Hopkins Air Conditioning!!

Sophia was excellent! We want her for all our AC concerns. 5 stars for sure! She was prompt, efficient, kind, and knowledgeable.