February 2, 2026 · review of Hopkins Air Conditioning
As always, on time, excellent service and a pleasure to deal with.
Response from the owner · February 4, 2026
Thank you so much for your wonderful feedback, Ron! We’re glad to hear that our team consistently provides on-time and excellent service, and we appreciate the pleasure of working with you!
Taina Romeus
July 21, 2025
Gazi was very amazing. He was kind and took the time to explain my AC issues very well. 10/10
Response from the owner · July 22, 2025
Thank you so much for your great feedback, Taina! We’re glad to hear about your positive experience with Gazi and appreciate your kind words, which motivate us to keep delivering excellent service at Hopkins Air Conditioning!
Josie Wheeler
November 10, 2021
I called in today and spoke with Brittany about an issue I was having. Brittany put a smile on my face as soon as she answered my call and was quick to reassure me that Hopkins Air was going to take care of me. I called a few other places before Hopkins and none of which took care of me like Brittany did. I will not call anyone else. Thank you Brittany!
Response from the owner · November 11, 2021
Thank you for your 5 star review!
Kirsten Knowles
September 19, 2020
I had another company come out and eval my noisy unit. They said everything was fine . . . 12 hours later it was leaking all over my floor. I called Hopkins and they were out to look the next day, extremely communicative as this is a rental property and I was not at the home when they were working on it, and fixed the problem on the spot! I cant say enough good things about this company.
Response from the owner · February 6, 2021
Thank you for your 5 star review.
Trenise Jones
August 28, 2024
I had a wonderful experience with the technician Jasper. He showed up within the appointed time, was very professional and thorough with the service. He explained what he was doing as he worked so I would have an indepth understanding of what is needed on my part for my system to run properly. Besides that I observed other mannerisms that I was truly impressed by. He carried with him a rug and foot booties so that he wouldn't damage or track dirt throughout my home. He showed respect as if my home was his personal property. Jasper did a service to his craft. It is difficult to find companies that employee individuals with superb customer service skills.
Response from the owner · August 29, 2024
Thank you for your feedback. We’re happy to hear Jasper and our team has met your expectations.