Ron Price

★★★★★

May 5, 2024 · review of Hopkins Air Conditioning

Here’s another great experience I have had with Hopkins Air. Gazi, the service advisor, gave me exceptional service on my AC maintenance. Gazi performed all the inspections of my AC inside and out. He took photos of what work he did and provided detailed information about each task and recommendations. This company has excellent reviews because they actually do the work other companies don’t. They don’t just come and do a visual inspection and test the compressor. Hopkins does a detailed inspection on all aspects of your AC unit and show you photos of all the inspections, complete cleaning of drains, coils and compressor, test for ductwork leaks and many more things that most companies charge you for but don’t do quality work. I have used many companies over the years and Hopkins has been the best.

Response from the owner · May 6, 2024

Thank you for your feedback. We are happy to hear Gazi and our team were able to meet your expectations.

← Back to all reviews

Other reviews for Hopkins Air Conditioning

Kevin Flannery

November 27, 2023

★★★★★

Hopkins Air Conditioning has provided our system service for the past year. Always providing most knowledgeable, prompt, courteous and professional service. Their attention to detail and risk management is excellent! We are very happy with the services provided to us by Hopkins.

Response from the owner · December 1, 2023

Thank you for your feedback. We are happy to hear that we continue to meet your expectations.

Mark Gilbert

January 30, 2023

★☆☆☆☆

These guys are always trying to sell you something. 2 different guys came within a few days (I had complained about the first guy and they sent the second one) and between the two guys, they recommended 3 different things to be done (2 and 1). Just don’t find them trustworthy.

Response from the owner · February 1, 2023

Mr. Gilbert, I apologize if you feel we are always trying to “sell” you something. That is the farthest from our process that we train our techs. I looked into your account and found 3 of 5 times total we have been to your residence you called us to fix an issue with your unit that was having issues and you approved and paid for repairs at that time. We never do any work without signed approval from homeowners. On the other 2 occasions you had routine maintenance performed and no money was collected on those. I would be happy to discuss any concerns you may have. Please call our office at 561-656-4255.

George Schwartz

December 12, 2025

★★★★★

This was my first maintenance on my new A/C. They came on time, were courteous and reminded me that my next service is in 6 months. The A/C they installed has worked flawlessly.

Response from the owner · March 25, 2025

Thank you for your feedback.

John & Monique

November 11, 2024

★★★★★

Ken 2 arrived on time, a relatively new technician at Hopkins, but extremely knowledgeable and personable. Very typical from the Hopkins AC Company though, whom we've been with for 16 years. High Quality service. 11 Nov 2024 / John B

Response from the owner · November 15, 2024

Thank you for your feedback