Roy Becker

★★★★★

January 29, 2024 · review of Hopkins Air Conditioning

10/10 recommend this awesome company & their team of professionals. We had Hopkins clean our older fiberglass ductwork for the first time since purchasing our home. This was a specialized job that required specialized equipment. They gave us excellent professional advice on their recommendations for our specific situation. Their technician team was punctual, respectful, helpful, and completed the work to the highest standards. They went the extra mile to ensure a clean & effective work area & we could not be more pleased with the results. After our experience, I would wholeheartedly trust this company’s knowledge, expertise, advice, & workmanship. We will be using them for all of our A/C needs going forward.

Response from the owner · January 29, 2024

Thank you for your feedback. We are happy to hear we met your expectations.

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Other reviews for Hopkins Air Conditioning

Jennifer Velde

October 13, 2023

★☆☆☆☆

The service man was friendly and professional but this company is extremely overpriced. They charged $600 to drain an exterior a/c drain pipe. After checking with other A/C companies, this is a service that should cost at most $250. They used a shop vac and it took about twenty minutes to complete. I will never use them again.

Response from the owner · October 16, 2023

Good afternoon Jennifer, As with any review there are always two sides. Here is our side. All our calls our time stamped using both phones and vehicles, and our technician arrived at your home at 4:36pm and left at 6:07pm. He was dispatched within an hour of you calling us. This type of promptness in the service industry is nearly unheard of. You called us with a problem with your unit and the tech left with your problem solved and had you back up cooling. We are also very upfront with our pricing and obtain signatures prior to work being done, after services rendered and at time of payment. I see on this invoice that you personally signed approving the cost of the repair, that you were satisfied with our service and upon payment. If you thought price was too high for your budget, you simply could have declined the needed repairs and only pay our diagnostic fee. The other companies that told you would have been as you described in and out in 20 minutes for $250. We not only cleared your drain line but also went through your entire system while on site, checked all your pressures and tightened up all your components, and took pictures to show our workmanship. This is the same unit that someone prior to us used thermostat wire to hold up a horizontal drain pan in your attic. This is a valuable lesson in you get what you pay for. We never claim to be the cheapest and apologize that we do not fit your budget. But we will never apologize for providing top notch service with hands down the highest caliber technicians in South Florida, while standing behind our workmanship. Whoever installed your system should not be a contractor in South Florida. Good luck in the future.

Kelli Hill

August 29, 2025

★★★★★

Eduan the technician did a great job with the servicing of my AC unit!! He was courteous, professional, timely and provided me with helpful information. Thank you!

Response from the owner · September 1, 2025

Thank you so much for your kind words, Kelli! We're glad to hear that Eduan provided you with excellent service and helpful information during your AC unit servicing. We appreciate your feedback and look forward to assisting you again in the future!

Gary Papineau

August 23, 2025

★★★★★

As an electrician and HVAC tech in my background I highly recommend Hopkins to everyone. It is so important for proper maintenance and repair for you A/C system. I have used their service and installations for over a decade.

Response from the owner · March 1, 2022

Thank you for your 5 star review!

Ulises Fernandez-Miro

December 20, 2025

★★★★★

very efficient and professional. Good job!

Response from the owner · December 22, 2025

Thank you so much for your wonderful feedback, Ulises! We're glad to hear that you found our service efficient and professional, and we appreciate your support at Hopkins Air Conditioning.