Roya D

Excellent company and service. From the Sales Rep (Phil), to the installers, to the follow-up. Great all around but the follow up is what impressed me most. First day with the new unit and I noticed some adjustments needed to be made for the second floor. The owner himself came out to review and called me to let me know what needed to happen. Essentially, the existing T-stat was located on the first floor and since the second floor has so much sun exposure and gets so much hotter, the t-stat couldn't register the temperature differential. He explained that it was the right thing to do and I would notice a huge difference in the overall comfort of the house. They did the work (the tech even video chatted me to make sure i was okay with the location for the new T-stat) and as soon as I got home (noon), I ran upstairs...HUGE DIFFERENCE! Big change to my home - thank you so much.

Gazi was incredibly polite and very knowledgeable. He immediately diagnosed the problem then provided solutions and options. He answered all of my questions and I never felt rushed. It was truly a pleasure to work with such a professional and experienced technician. Thank you Gazi!

Hopkins has and always there for me especially living up North. The switchboard people never let me down when there is a problem. The technicians are also great when they come to house.

I have been using Hopkins Air Conditioning two and a half years. They are always on time, knowledgeable and their prices are fair. Waldy was today's technician and he explained all that was going to be done beforehand and worked in a timely matter. I highly recommend.