August 20, 2025 · review of Hopkins Air Conditioning
Just had our ac maintenance completed by Hopkins Air Conditioning. The technician, David, was thorough and knowledgeable. All the work was explained and quickly completed. We continue to appreciate the service they provide.
Response from the owner · January 11, 2024
Thank you for your feedback. We are happy to hear Wualdys and our company has met your expectations.
El Jefe
February 29, 2024
I use HA for my AC maintenance. They are always on time and go about their work in a professional manner. Sometimes I feel they are trying to upsell some accessories. But I have no issues saying no. All in all they do a decent job for a decent price
Response from the owner · February 29, 2024
Jeff, Thank you for your feedback. Our process and training is the completely opposite of upselling. We usually ask the customer how long they want their system to last and ask permission if we find anything to bring to their attention that would hinder the unit not to lasting to the customers expectations. After that we give customer all information and let them decide what is important to them. If they elect to do nothing that is always perfectly fine. My techs would not be building value if they did not go through your entire system on a "preventative maintenance" and at the very least bring their findings to you.
Eve L.
February 13, 2024
Hopkins Air Is an amazing company. They know their products extremely well and helped us quickly get a fabulous replacement unit when one of our condensers died. In all my dealings with Hopkins Air as a company I have found all of their staff to be friendly, professional, always on time to early and very respectful and tidy when they work. I highly recommend them.
Response from the owner · February 14, 2024
Thank you for your feedback. We are happy to hear that we have met your expectations.
john roach
January 11, 2022
I hired Hopkins and John was the service tech on the call that sent me a bunch of photos and detailed description of exactly what was going on. These guys are on the game, professional, honest, and know their stuff. They solve problems and want to build a long term relationship! Very fair on the pricing, no gimmicks and run around like I've experienced in the past. John was great to work with and showed up on time!. I would recommend them all day. It's a family business and it shows, they all care. Very high tech with texting, reminders, and documents. thanks!
Response from the owner · May 10, 2021
Thank you for your 5 star review! We are glad to hear John met your expectations!
Richard McMullen
April 11, 2025
Update… sorry I posted the wrong name for this job. It was in fact Sansone A/C & Plumbing that did a great job replacing my complete AC system. Techs and installers were professional, helpful, efficient and all done in half a day. Cleaned up and was good to go. The office people were great with scheduling the work and the price was very reasonable. Highly recommend them.
Response from the owner · February 14, 2024
Thank you for your feedback. We are happy to hear that we have met your expectations.