Tyler Marshall

Donat was amazing, professional, and kind. They showed up on time, worked efficiently and provided me options for my service. This will be my go-to moving forward.

This company is amazing! I would highly recommend them to anyone! Prior to Hopkins Air coming out I had 4 different ac companies and no one could figure out my problem. John showed up and within an hour knew exactly what my problem was. He was extremely professional and provided information on everything that was done. This company is 5 Stars. I will be referring anyone who needs ac work in the future to you guys. Thank you for all of your hard work :)

They were very professional. Jonathan was very knowledgeable and he explained everything he was doing every step of the way. I will defintely keep using their services.

Service was good. The technician was on time and friendly. The charge to flush a drain line and treat the drain line with a cleaner was $454.50. I’ll never use this company again. If you choose to move forward with this company please ask many financial questions. ***UPDATE*** Owner reply to my 2 star review: Hi Owner, my complaint is not with Matt. My frustration lies with your cost. You have had many other similar complaints on your web reviews as well. You justified your extreme price gauging in other negative financial reviews by saying inflation and weekend emergency service. My unit was running before Matt got there. I rent that townhouse out and having your company come out was something I did to keep my tenants happy. Poor costumer service will spread like wildfire. I paid Matt, and was completely honest and kind with him with him when I voiced my frustration that did not lay with him but the cost of the drain line behind cleaned. You however, jumping in on a poor Google review (as an owner) to try and present the narrative of my review as being negative towards Matt is sad and wrong. Let me be clear- now you and you alone are the reason for a one star review. Do better sir.