Tyler Marshall

★★★★★

June 20, 2024 · review of Hopkins Air Conditioning

Gabriel did an excellent job at my property. VERY knowledgeable and friendly!!! I will definitely be using this company again in the future

Response from the owner · July 1, 2024

Thank you for your feedback

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Other reviews for Hopkins Air Conditioning

Trissja-Rey Lehtio

January 7, 2025

★★★★★

Donat was amazing, professional, and kind. They showed up on time, worked efficiently and provided me options for my service. This will be my go-to moving forward.

Response from the owner · January 10, 2025

Thank you for your feedback. We’re happy to hear Donat met your expectations.

Justina Certain

December 11, 2020

★★★★★

This company is amazing! I would highly recommend them to anyone! Prior to Hopkins Air coming out I had 4 different ac companies and no one could figure out my problem. John showed up and within an hour knew exactly what my problem was. He was extremely professional and provided information on everything that was done. This company is 5 Stars. I will be referring anyone who needs ac work in the future to you guys. Thank you for all of your hard work :)

Response from the owner · December 13, 2020

Thank you so much for the praises. Were thrilled to hear John provided you with 5 star service. If we can be of any assistance in the future please do not hesitate to call.

Jose Vicenty

March 18, 2022

★★★★★

They were very professional. Jonathan was very knowledgeable and he explained everything he was doing every step of the way. I will defintely keep using their services.

Response from the owner · March 21, 2022

Thank you for your 5 star review! We are glad to hear Jonathan met your expectations!

Christopher Gamer

July 30, 2023

★☆☆☆☆

Service was good. The technician was on time and friendly. The charge to flush a drain line and treat the drain line with a cleaner was $454.50. I’ll never use this company again. If you choose to move forward with this company please ask many financial questions. ***UPDATE*** Owner reply to my 2 star review: Hi Owner, my complaint is not with Matt. My frustration lies with your cost. You have had many other similar complaints on your web reviews as well. You justified your extreme price gauging in other negative financial reviews by saying inflation and weekend emergency service. My unit was running before Matt got there. I rent that townhouse out and having your company come out was something I did to keep my tenants happy. Poor costumer service will spread like wildfire. I paid Matt, and was completely honest and kind with him with him when I voiced my frustration that did not lay with him but the cost of the drain line behind cleaned. You however, jumping in on a poor Google review (as an owner) to try and present the narrative of my review as being negative towards Matt is sad and wrong. Let me be clear- now you and you alone are the reason for a one star review. Do better sir.