William Hughes

Customer service is great. They kept me posted on when the tech would arrive also sent a picture so I knew who to except . Once the tech Brian arrived was very professional and respectful.

Our AC system has been replaced and maintenance by Hopkins Air Conditioning. We have had a pleasant experience with the company and team in general. Gazi is a knowledgeable, profesional and friendly technician. Also, the ladies at the office, they are always nice and accommodating.

We're on our third air conditioner system, the first two lasting about ten years each. Hopkins Air Conditioning has proved to be the most reliable and trustworthy of the related companies with which we have dealt over that 25 yer period.

Hopkins Air Conditioning continuously exceeds our expectations; in particular, Technician Jonathan M. is truly an outstanding professional. On Oct. 3, 2022, our AC suddenly stopped functioning. As we did have the annual maintenance plan (*highly recommended*), I called right away, albeit in the evening. Of course, the phone call was answered, despite the hour. To our surprise, Jonathan M. came to our home at 11:00 pm to ensure that our family would have functioning AC before the following day heat. He performed exceptionally thorough cleaning, testing, troubleshooting, and necessary repairs both inside and outside. He also explained what needed to be done and why, and showed us all of the problem areas. We trust Hopkins, bottom line. I rarely write reviews; however, this company clearly is committed to excellence and relationships with their clients, which is very challenging to find in S. Florida. Our thanks, Jonathan and the associated who always answer the phone, nights add weekends! Very best, Jason N. and crew Delray Beach