Adam

Adam is very great Hopkins is lucky to have such a young intelligent technician working for them will never use another company he says they trained him in house can’t get better than that. Will be requesting Adam for my Air conditioning every time now! Thanks Hopkins Air family .

Hopkins was amazing to work with. We filled out an appointment request on their website the night before and by 7:30am the next morning we had a call from them scheduling the service. Adam was our technician and he was awesome. He was quick, easy to work with, friendly, and made the process easy to understand for people that know very little about central AC systems. Will look forward to working with them in the future for our AC needs.

We've been using Hopkins air for about 2 years, we had to buy a new system cause our coil failed and it was the second time so it made sense to get a new system. (it was an established defect of our system at that time). That purchase and installation went great and we've been using them for maintenance since than just to keep it running good. Also we got super low interest financing. Adam came out today to do our service and found we had a pretty bad mold issue in there. His advice was to add a couple UV lights and a thorough cleaning of the coild and duct work so we got the lights installed and tomorrow we're having a deep cleaning in the Duct works and because i have a maintenance contract I saved 20%. He was very knowledgeable and I enjoyed our conversation as he worked. Actually every one who has come out has been great. Always professional, knowledgeable, respectful, and friendly. I never feel like I'm being sold, they just tell me what I need and I decide. Also they are always able to work with my schedule and we have had 1 emergency where they were able to get someone out the same day. So I really can't recommend them enough!

Technician Adam called ahead to let us know when he would be arriving, which was much appreciated. After a quick check of the system pressures with his bluetooth transmitters (pretty cool tools vs the old style guages), he quickly assessed the issue as being low freon, added what was needed, and wrapped up. Quick, courteous, and capable.

Adam was one of the best service technicians I have had in my home. He explained everything, was professional and worked quickly and neatly. Please send him again when I am due for service.