Rich

B Elkin

We have had some issues after service appointments, which were addressed with Rich (Manager).<br><br>After the last issue he spoke with us and addressed the problems. He explained everything, apologized and handled the problem financially and with service.<br><br>Art (Service) and Jahaziel (Service) were excellent and if not for the way this was handled we would have gone elsewhere.<br><br>Thank you all for fixing the “problems” and getting our AC running again!

Jonathan Patrick

I am updating my recent review of Hopkins. I discovered this is a company that values their customers and strives to exceed their expectations. Rich personally took care of my concern and I look forward to working together with Hopkins for years to come. It’s difficult to find companies nowadays that actually value these long term relationships. Thank you Rich.

David Dreisbach

Was a pleasure talking with Rich, who had helped me through this. Eduan was very knowledgeable and got me up and running. Thanks to everyone at A/C Hopkins

John DeMartino

Ervine and Rich(Service Manager) came out as scheduled, diagnosed our issue and resolved it. They are both very professional. Could not be more pleased with the service we receive from Hopkins!

Brion FitzGerald

Hopkins did a fantastic job in replacing our 9+ year old HVAC system - which had failed. We first called them mid-morning Friday and by Saturday afternoon we had a new system. We worked with Rich who is the Service Manager at Hopkins and he did an excellent job of explaining the options, getting us estimates and scheduling the work.