Alysia Chang Bethel

★★★★★

September 12, 2024 · review of Hopkins Air Conditioning

Sabrina was extremely helpful and kind on the phone. She made everything easy to understand and was a pleasure to speak with. Great customer service!

Response from the owner · September 12, 2024

Thank you for your feedback. We are happy to hear Sabrina was able to meet your expectations.

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Other reviews for Hopkins Air Conditioning

Trish

April 14, 2024

★★★★★

Top notch company and team.... Field Supervisor John knows his stuff ...... Miguel always knowledgeable and professional... Office staff always friendly and accommodating (Kathy & Joyce are only names I can recall right now). Brien w install crew (Ryan) has a great team ....

Response from the owner · April 16, 2024

Thank you for your feedback. We are happy to hear our company has met your expectations.

Gigi

November 21, 2023

★★★★★

I have been using Hopkins Air Conditioning two and a half years. They are always on time, knowledgeable and their prices are fair. Waldy was today's technician and he explained all that was going to be done beforehand and worked in a timely matter. I highly recommend.

Response from the owner · April 6, 2023

Thank you for your feedback!

Joe R

December 29, 2021

★★★★★

I needed a dehumidifier, my house was just dripping. John came out the same day - and rather than sell me a very expensive product I didn't need, he found what the builder's low-bid provider did wrong and fixed it. I signed up for a maintenance contract before he left. I've never been this pleased with the quality or professionalism of a contractor since moving to Florida.

Response from the owner · January 3, 2022

Thank you for your 5 star review! We are glad to hear John and our company met your expectations!

Renee Parker

May 30, 2021

★★★★★

My AC stopped working overnight on an extremely hot holiday weekend night of Memorial Day weekend. I called the answering service at 8:35 AM and set up an appointment for the same day between a 1-4 PM window. I asked that a technician call me ahead of time to give me an estimate. He did. When I explained the situation and the fact that I use oxygen to breathe due to the extreme outside temperature, he offered to come within 1-2 hours. In fact he showed up at 9:45 AM. Chuck was the service repairman and was quick, courteous, neat, and thorough. He explained what the issue was and what he would do to resolve the problem. Everything was quick and easy from my initial call to the time that Chuck left. I would highly recommend Hopkins Air Conditioning without any reservations and am confident that you will not be disappointed, if you choose to use them. I am a physician with terminal cancer who has very high standards. Not only did Hopkins Air Conditioning and Chuck meet my expextations, they far exceeded them.

Response from the owner · May 30, 2021

Thank you for your 5 star review! We are glad Chuck and our company met your expectations!