Andrea-Jason Blair
★★★★★November 16, 2023 · review of Hopkins Air Conditioning
2nd Review: Our old and out-of-warranty AC unit finally had an issue after we've pushed it beyond its ideal thermostat setting. Luckily, I was able to save some money on repair cost with the annual maintenance agreement. Our preferred technican, Ramon, performed quick troubleshooting and gave us a few honest options to save more money. Despite the rain, he was able to successfully perform the repair in a timely manner. We continue to appreciate the all-star team including customer service and dispatch at Hopkins AC. Highly recommend! 1st Review: For our initial maintenance service, Ramon set a great impression by being approachable in answering any questions and eager in sharing his findings. He was knowledgeable in proposed solutions and did a great job cleaning our HVAC and condenser unit.
Response from the owner · November 24, 2023
Thank you for your feedback. We are happy to hear Ramon has met your expectations!