Austin Devlin

Response from the owner · July 24, 2024

Mr. Devlin, Your expectations of paying $130 to unclog a heavily impacted drain line due to a lack of routine maintenance is unreasonable. Everything cost more is 2024 not just for the consumer but as business as well. There is a reason First Air is no longer servicing you as their pricing was just not profitable. Also, the old owners have informed me as I understand you complained every time First Air came out and gave you prices you was also trying to negotiate prices with them. We are not into "Lets make a deal" business we are an air conditioning business. We have been in business since 1988 and have seen a lot of price increases since then. We gave you a price and you declined. That is your right. To leave a 1 star review simply over a quoted price is unfair when you was happy otherwise with our service we provided. Just so anyone reading this review understands that price of $463.50 included a 1 year maintenance agreement that allowed us to come back out 2 more times in the next year to PREVENT problems like yours. So the price was just not for that service that day but additionally for 2 more services moving forward. Good luck on your adventures of finding the cheapest man to do your work. The bitterness of poor quality lingers long after the cheap price is forgotten.